Parts Counter Representative

Wilson Equipment Company, LLC•Louisville, KY

2d•$20•Onsite

About The Position

Wilson Equipment Company is currently seeking a Parts Counter Representative for our Louisville location. This Parts Counter Representative is responsible for providing excellent customer service by assisting customers with their needs, utilizing parts catalogs and inventory systems, and accurately identifying and selling parts, while maintaining a clean and organized parts counter area. They should also be a personable problem solver who is able to adapt to their environment (including customers, suppliers, coworkers, manufacturers, etc.)! They should be able to complete tasks efficiently and properly.

Requirements

High school diploma or equivalent
Excellent customer service skills
Ability to lift parts that weigh no more than 50lbs
Ability to operate forklift for heavy parts (50lbs+)
Excellent verbal, written and interpersonal skills
Detail-oriented
Computer proficiency

Nice To Haves

Working knowledge in construction, heavy equipment, agriculture and/or automotive industries
Familiarity with online parts catalogs
Inventory management
Customer service and/or retail sales experience

Responsibilities

Filling parts orders via phone, in-person or online
Shipping and receiving inventory, including parts orders, packing lists and freight bills
Maintaining warehouse inventory
Technical support (assisting customers with basic troubleshooting, parts identification, etc.)
Maintaining a clean and organized pars counter area
Using computer software to process orders accurately and promptly
Handling returns and exchanges according to company policy
Keeping all required documentation in an organized manner
Performing other duties as needed