Parts Counter Person - Jaguar Land Rover San Diego

Holman•San Diego, CA

4d•$70,000 - $90,000

About The Position

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around. The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States. Jaguar Land Rover San Diego is looking for an enthusiastic and detail-oriented Parts Counter Person to join their team! This is an excellent opportunity for someone who thrives in a fast‑paced environment, enjoys helping others, and has a passion for the automotive industry. You’ll play a key role in supporting our service technicians, sales team, and customers by ensuring they receive the correct parts and accessories for repairs, maintenance, and vehicle enhancements. The Parts Counter Person is responsible for providing exceptional customer service while accurately identifying, sourcing, and distributing automotive parts. This role requires strong communication skills, a positive attitude, and the ability to work collaboratively with multiple departments.

Requirements

High school diploma or equivalent required
One or more years of experience in an automotive parts department strongly preferred
Strong customer service skills with the ability to multitask in a fast‑paced environment
Excellent communication, organizational, and problem‑solving abilities
Familiarity with automotive parts catalog systems is a plus
Valid driver’s license with a clean driving record

Responsibilities

Assist customers, service technicians, and sales consultants with parts inquiries in person, over the phone, and via internal communication channels
Process cash, credit, and other purchasing transactions with accuracy and professionalism
Utilize electronic and paper catalog systems to research and locate correct parts and accessories
Clearly explain product features, benefits, pricing, and warranty information to customers
Support inventory management by helping with shipping, receiving, stocking, and maintaining the parts database
Ensure the parts department remains organized, clean, and fully stocked
Maintain a professional appearance and deliver a friendly, helpful, and solution‑oriented customer experience at all times