Parts Counter Person

Brattleboro Subaru•Brattleboro, VT

About The Position

Brattleboro Subaru is growing and we are looking to add a hard working, motivated and career oriented person to our busy and fast paces parts department. Brattleboro Subaru is one of the region's best dealerships, serving the Brattleboro communities in Vermont, Western Mass and southern New Hampshire. With our service departments leading customer satisfaction and team of highly productive technicians, our parts department is always busy. We are currently seeking Parts Professionals to join our team. If you have worked in a dealership atmosphere or have worked in the aftermarket parts world, we value both of those experiences. Pay will commensurate with experience. If you have been wanting to have a career in the automotive business, and have not be able to get the opportunity, we will also train the right candidate to join our team. Our dealership provides training programs, a great team culture and opportunities for advancement within departments,to help you grow both personally and professionally. We're a place for employees to have a career, not just a job, and strive to offer growth opportunities. Interested applicants, please apply today for a confidential interview.

Requirements

High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Physically able to lift at least 50 lbs. when required
Ability to read/interpret safety and maintenance documents
Good math skills
Valid driver's license and clean driving record
Pass pre- employment drug screening

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Converse effectively/efficiently regarding customer parts status.
Read and understand the parts catalog when looking up and speaking to specific parts.
Answer phone calls, provide price quotes and other information to customers.
Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.
Provide high level service to both internal and external customers.
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.
Notify parts manager of out-of-stock parts or shop materials that need immediate attention.
Locate out-of-stock parts from outside source and submit an emergency order, if necessary.
Make sure all internal requests for parts are billed on service repair order.
Receive payment from retail customers or obtains credit authorization.