Parts Counter II - Courtesy KIA

Asbury Automotive•Brandon, FL

1d•Onsite

About The Position

Courtesy is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company and one of the largest franchised automotive retailers in the United States. Asbury is redefining the traditional dealership model through innovative technologies such as Clicklane and through its commitment to team members, guests, and partners. The company's culture, grounded in its North Star and Compass and powered by its DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. Asbury has been recognized as one of the best places to work by both Newsweek and US News & World report. As an Automotive Parts Counter Associate at Courtesy KIA, you will have the opportunity to make a positive impact on the business and in the lives of team members and customers every day. The company is looking for strong, energetic, people-focused team members who will help redefine the car-buying experience. The Parts Counter Associate is responsible for selling parts to all customers, whether over the counter, through the shop, or on the phone.

Requirements

Excellent communication and customer service skills, and able to maintain a professional image and demeanor
Ability to multi-task in a fast paced environment
Strong computer & phone skills is required (Internet, MS Outlook)
Must be at least eighteen years of age
Must have a valid Driver’s License
Must be able to pass pre-employment screen (background and drug test)

Nice To Haves

Proficient in CDK is a plus!
Degree in automotive technology or military equivalent experience
Bi-lingual is always a plus!

Responsibilities

Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
Inform customers of companion part requirements while ensuring the customer is exposed to the full product line
Answer incoming phone calls and counter inquiries, providing price quotes and other information as needed
Inform customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
Review body shop estimate to be sure the parts that are ordered are correct and all pricing is in line with the estimate when applicable
Pull and fill orders from stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Notify all necessary parties when special ordered parts have been received
Pull orders and ensure sure all parts are tagged with customer names and job number
Follow department policy and instructions on the special ordering of parts, plus S.O. aging
Follow up on back-ordered parts and replenishes assigned inventory daily
Maintain a prompt, efficient and timely flow of paperwork
Makes sure all internal requests for parts are billed on service repair order
Verify will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
Receive payment from retail customers or obtain credit authorization
Assist outside sales representatives with their orders

Benefits

Weekly pay
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team members eligible)
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Paid Parental Leave
Health savings
Flex spending accounts (tax-free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Pet Insurance
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities.
Technician Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Scholarship awards
Opportunities to join our community service initiatives, which includes paid volunteer hours
Employee referral program with bonus opportunities