Parts Counter Associate

Kenworth Sales Co • Idaho Falls, ID

188d

About The Position

Kenworth Sales Company is looking for a Parts Counter Associate in the Idaho Falls location. The company has a strong foundation of success, having been awarded the 2020 Dealer of the Year award and boasting over 80 years of consistent excellence. The Parts Counter Associate will handle internal and external customer requests for parts purchases, both in person and electronically.

Requirements

• High School Diploma.
• Parts experience desirable.
• Mechanical aptitude desirable.
• Minimal computer aptitude desirable.
• Ability to read and comprehend English instructions and information.
• Ability to operate warehouse forklift and complete formal training program.
• Clearly legible handwriting.
• Excellent organization and communication skills.

Responsibilities

• Wait on customers or mechanics at parts counter, phone or e-mail.
• Research customers' requests and needs where necessary and determine correct part(s) needed.
• If part(s) is in stock produce invoice from computer system. If not in stock and customer wants follow the ordering process.
• Restock shelves and maintain parts bins, i.e., rearranging parts, clearing, labeling, etc.
• Assist with annual parts inventory physical count, to include actual physical counting of parts, tallying of counts, etc.
• Troubleshoot parts department paperwork as necessary.
• Troubleshoots and resolves problems as they arise with inventory control system.
• Maintains a superior level of knowledge and expertise in the trucking industry in general and Kenworth Trucks in particular.
• Coordinate parts returns to vendors when necessary and follow through to be sure credits are received.
• Coordinate all parts department warranty claims.
• Assist Parts Manager in purchasing parts from local and out of state vendors.
• Unpack and check all material for damage and correct quantity.
• Clean and deliver cores to Parts Department ensuring they are appropriately tagged and boxed.
• Maintain both parts and service departments to include assist in housekeeping and stocking of parts.
• Stock transfers and special invoices on a daily basis for all departments.
• Assists Parts Manager with special projects as requested, including annual physical inventory count and miscellaneous tasks.

Benefits

• Comprehensive Health and Dental insurance.
• Flexible Spending Accounts (FSAs) with FLEX Card.
• Group Life Insurance.
• Short Term & Long-Term Disability Insurance.
• Voluntary Life Insurance.
• Corporate Holidays.
• Paid Vacation and Personal Leave.
• 401(k) plan with company match.
• Voluntary Supplemental Insurance plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED