PARTS COORDINATOR

MB Tractor & EquipmentSomersworth, NH
1dOnsite

About The Position

Position Summary: Responsible for determining the parts needs of customers calling or coming into the store. Consults computerized catalogs and price lists to quote price and availability, freight and pre-pay to customer.

Requirements

  • HS or equivalent. Tech or College preferred.
  • 3-5 years Customer service, with parts distribution experience.
  • Computer software skills. DIS System or equivalent preferred, listening and telephone skills.
  • Mechanical knowledge, parts distribution software, Inventory management.

Responsibilities

  • Listens and communicates with customer by phone or in person to determine the nature of the problem and the resolution. Applies customer relations skills.
  • Consults computerized price books, manufacturer’s catalogs, and stock records to determine the price and availability of the requested part(s). Calls vendors for freight charges as needed.
  • Transacts requisitions, purchase orders, receipts, and transfers following established procedures. Audits and reconciles inventory daily.
  • Receives material from vendors or other locations. Completes paperwork for accounting of material. Reconciles receiving discrepancies after manager review.
  • Accepts payment and reconciles cash drawer for all departments daily.
  • Coordinates and communicates with other store personnel as needed.
  • Performs other duties as assigned.

Benefits

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

1-10 employees

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