Parts Coordinator

ACT Material Handling•Wallburg, NC

41d

About The Position

Don't just sit on the bench, join the game! We have an opportunity for you to really show your abilities to: Provide superior customer service to our customers via walk-in, phone and email interactions Work with technicians in fulfilling parts' needs for repairs Provide follow-up to customers on the status of parts orders Provide Corporate Parts Manager with feedback on reorder points, parts sales, etc. Pull/pack/ship outbound order Check in/put up stock orders Cycle counts Help unload freight in warehouse Backup driver/close range driver File invoices Payment collections of counter sales Atlantic Coast Toyotalift is committed to providing superior customer satisfaction by providing timely & trustworthy service. Our customers rely on our talented and dedicated techs to provide planned maintenance, troubleshooting & repair of mechanical issues and offer solutions to help keep their material handling equipment in top-notch condition

Requirements

Prior experience working parts orders (automotive, industrial, construction, etc.) is preferable
Experience with heavy equipment or forklift parts definitely helps but this can be taught
Computer experience including Word, Excel, Outlook, and various vendor portals
Desire to help our customers and technicians get equipment repaired and running in a timely manner
Working knowledge of reading schematics, blueprints, etc.
Willingness to learn and think outside the box

Responsibilities

Provide superior customer service to our customers via walk-in, phone and email interactions
Work with technicians in fulfilling parts' needs for repairs
Provide follow-up to customers on the status of parts orders
Provide Corporate Parts Manager with feedback on reorder points, parts sales, etc.
Pull/pack/ship outbound order
Check in/put up stock orders
Cycle counts
Help unload freight in warehouse
Backup driver/close range driver
File invoices
Payment collections of counter sales