Parts Coordinator

Tutor Intelligence•Watertown, MA

44d

About The Position

Tutor builds robotic systems that automate complex picking, packing, and handling tasks in real-world manufacturing and logistics environments across the U.S. Our robots are running in production today, and we move quickly. We're scaling manufacturing and field operations, and we need a Parts Coordinator who can keep our supply chain tight, organized, and accurate. This job is the backbone of hardware reliability. If the right parts aren't in the right place at the right time-and in the right condition-production slows down, upgrades stall, and customers feel it. You will be a critical part of keeping our robots running across the country.

Requirements

Extremely organized, detail-oriented, and reliable
Comfortable working in a fast-paced robotic hardware environment
Experience with inventory systems (ION/First Resonance is a plus)
Able to lift 40+ lbs and move parts around the shop
Clear communicator who keeps Manufacturing and Maintenance unblocked
A mindset of "quality over speed," but with urgency and ownership
Can run with a process and improve it as we scale

Nice To Haves

Experience in robotics, hardware startups, or electromechanical assembly
Familiarity with BOMs, part numbers, and engineering change processes
Shipping/receiving experience (UPS/FedEx/FEDEX Freight)
Basic understanding of mechanical or electrical parts

Responsibilities

Own the day-to-day management of the inventory room
Maintain accurate counts in ION and make sure the physical inventory always matches the system
Receive, QC, label, and store incoming parts
Issue parts kits for production builds, field upgrades, repairs, and R&D requests
Track and manage fast-moving consumables, hardware, and critical spares
Prepare and ship parts for customer sites, techs on the road, and R&D builds
Coordinate with shipping carriers and ensure all shipments are labeled, documented, and tracked
Build outbound kits (upgrade kits, repair kits, replacement components) with zero defects
Work closely with Manufacturing, Maintenance, and Engineering to identify shortages early
Flag low stock levels and work with the Buyer to release PRs
Make sure upgrade campaigns have every part staged and ready in advance
Help maintain the AVL and support part transitions/obsolescence
Ensure all incoming parts are QC'd-correct quantity, revision, finish, and labeling
Communicate defects or supplier issues immediately
Apply QC stamps and maintain traceability in ION