Parts Consultant/Sales- CMA's Rocky Mt. Toyota
About The Position
The Parts Sales Associate is responsible for providing exceptional customer service while supporting retail and wholesale parts sales. This role works closely with internal service departments and external customers to identify parts needs, process orders accurately, and ensure timely fulfillment. Prior experience using CDK is preferred but not required. Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More.
Requirements
- Automotive parts experience preferred (dealership experience strongly encouraged)
- Prior CDK experience preferred
- Knowledge of automotive parts, components, and terminology
- Strong customer service and communication skills
- Ability to multitask in a fast-paced environment
- Basic computer skills and comfort working in DMS systems
- Strong organizational skills and attention to detail
- Ability to lift up to 50 lbs. and work in a warehouse setting as needed
- High school diploma or GED required
- 1+ years of automotive parts experience preferred
Nice To Haves
- Previous dealership or wholesale parts experience a plus
Responsibilities
- Assist retail and wholesale customers, including technicians, service advisors, and external clients, with parts selection and availability
- Accurately look up, price, and sell automotive parts using CDK and manufacturer catalogs
- Process invoices, purchase orders, warranty parts, and returns
- Maintain organized and accurate inventory records
- Coordinate with the Parts Manager to ensure proper stocking levels and backorder follow-up
- Handle inbound calls and walk-in inquiries in a professional and timely manner
- Monitor and communicate parts status to service and sales departments
- Follow all dealership policies, safety standards, and manufacturer guidelines
- Contribute to a positive team culture and customer-focused environment
Benefits
- 401(k) with company match
- Employee Stock Ownership Plan (ESOP)
- Health, dental, and vision insurance.
- Tuition reimbursement
- Opportunities for career growth within CMA’s dealership network
- Employee discounts on vehicles and services
- Closed on Sundays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
