Parts Consignment Representative

The Raymond Corporation • Hanover Park, IL

1d • $25 - $32 • Onsite

About The Position

The Parts Consignment Representative partners with Sales to develop new customer accounts while maintaining and expanding relationships with existing customers. This role manages parts inventories at customer locations, ensures stock availability, and serves as the primary liaison between the customer and Associated for all parts-related needs.

Success in this role requires strong relationship building, organization, and the ability to work independently in customer environments.

Requirements

• High school diploma or GED
• 1–3 years of sales, customer service, or account management experience
• Experience using Microsoft Office (Word, Excel) and mobile technology such as tablets or laptops
• Strong organizational skills with the ability to manage multiple priorities independently
• Excellent communication and presentation skills
• Proven ability to build and maintain customer relationships
• Ability to research parts and leverage resources to meet customer needs quickly
• Willingness to travel locally with occasional overnight travel
• Strong attention to detail and sound decision-making skills
• Ability to operate forklifts and complete Safety on the Move (SOTM) training

Responsibilities

• Partner with Sales to identify and develop new over-the-counter (OTC) customer accounts
• Install, monitor, and maintain customer parts inventories through regular counting, documentation, and replenishment
• Build strong customer relationships and expand business within existing accounts
• Respond to parts inquiries professionally and proactively to ensure excellent customer satisfaction
• Communicate customer concerns, feedback, and account updates to the Parts Supervisor
• Support ongoing account management and inventory optimization
• Perform additional duties as needed to support customers and operations

Benefits

• Wage range for this position based on experience:  $25 - $32 per hour
• Comprehensive Benefits: Access a comprehensive benefits package within 30 days of hire, including medical, dental, vision, 401(k) with 100% company match up to 5% employee contribution, FSA/HSA, parental leave, tuition assistance, Employee Assistance Program, Profit Sharing, 18 Paid Days Off each year and more.
• Incentives and Support: Benefit from referral bonus programs, retirement plans, and ongoing support for personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED