Parts Consignment Coordinator

The Raymond Corporation•Manchester Township, PA

23h

About The Position

Pengate Handling Systems is a full-service provider of material handling equipment and solutions, helping businesses move, store, and manage products more efficiently. We design, build, and install conveyors, automation systems, and custom storage solutions tailored to each client’s operational needs. Our projects improve workflow, boost productivity, and enhance safety, delivering real, measurable results. With expertise across industries, we combine engineering know-how with hands-on experience to create systems that solve complex challenges and keep businesses running smoothly. We are hiring for a Parts Consignment Coordinator! In this role, you will Provide parts and related services to our current customers, focusing on increasing sales of all parts through our in-house consignment program. This position is responsible for ordering, inventory, delivery, and stocking of parts in customer locations. The successful candidate must be highly motivated and can expect extensive face-to-face customer contact throughout the day.

Requirements

Strong computer skills with the ability to quickly learn new programs
Excellent customer service and communication skills
Strong organizational and time management skills
Effective problem solving skills with attention to detail
Ability to remain calm under pressure and adapt quickly to changing priorities
Commitment to maintaining a safe, clean, and hazard-free workplace environment
High school diploma or equivalent required
Valid driver's license

Nice To Haves

Previous customer service or sales experience preferred
Certified in operation of material handling equipment beneficial

Responsibilities

Using your positive customer skills to expand the customer base and build customer loyalty.
Delivering parts to current and new customers to include internal customers.
Identify parts opportunities and resources required to secure parts business.
Assist the in-house parts team with phone calls and taking parts orders as needed.
Position is responsible for ordering, inventory, delivery, and stocking of parts for consignment customers.
Recognize customer needs, providing appropriate solutions to management to help increase business.
Perform product demonstrations and assisting customers with product application as required.
Answering phones and other administrative duties as required
Provide the best quality parts, customer service, and technical support.
Execute IRIUM system policies, procedures, data, and order entry.
Carry out department and company policies and procedures.
Process stock, emergency, and special orders as required.
Maintain an accurate database.
Work in a team atmosphere to achieve the goals and objectives of the department and company.
Provide technical support and research for internal and external customers.
Navigate, research, and select parts.
Additional duties as required or assigned.