PARTS CLERK

Grieco Toyota • East Providence, RI

303d

About The Position

The position reports to the Parts Manager and requires a high school diploma or equivalent. The role involves ensuring customer satisfaction, maintaining production and quality standards, and effectively communicating with service technicians and customers. The employee will be responsible for taking and filling orders for service technicians, keeping inventory control systems updated, and providing exceptional customer service.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Excellent communication skills.
• Ability to meet company's production and quality standards.

Responsibilities

• Take and fill orders for service technicians promptly and efficiently.
• Communicate with service technicians to verify parts and accessories requirements.
• Make suggestions regarding specific parts and accessories needed for each job.
• Provide information regarding the associated cost of parts required on repair orders.
• Keep inventory control system and parts catalog up to date.
• Inform service personnel when back ordered or special order parts are received.
• Deliver exceptional customer service and maintain a positive attitude.
• Work with the parts and accessories manager to reach profitability and sales goals.
• Conduct telephone transactions courteously and promptly.
• Verify merchandise according to purchase invoice and record into inventory.
• Prepare merchandise for presentation on the showroom floor.
• Carry out physical inventory of merchandise periodically.

What This Job Offers

• Job Type: Full-time
• Industry: Motor Vehicle and Parts Dealers
• Education Level: High school or GED