Parts Clerk-Cashier 1

HOLT Aerial
Onsite

About The Position

This position is responsible for communicating with customers and employees in a positive, caring manner to enhance customer relations while maintaining accurate, efficient processing of all parts transactions. The incumbent in this position is expected to model the following practices daily: 1) Demonstrate alignment with the company's mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Requirements

  • Excellent oral and written communication skills
  • Demonstrate reliable phone and people skills
  • Ability to utilize computers including software systems for parts management
  • Must be capable of working in a fast-paced environment
  • Demonstrate excellent attention to detail
  • Must be self-motivated with a high commitment to completing tasks in a timely manner
  • Excellent organizational and time management skills with ability to work independently
  • High School diploma or equivalent required
  • Must be able to obtain forklift certification

Nice To Haves

  • Up to 2 years of work-related skill, knowledge, or experience is preferred
  • Parts store experience and/or customer service experience is highly desired

Responsibilities

  • Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission.
  • Assists customers by accepting and processing cash and credit card payments generated by the parts and service departments.
  • Customer action pending report completed and evaluated
  • Maintains petty cash account and submits cash daily to Accounting with the account in balance and with supporting paperwork.
  • Coordinates all orders and corresponding location tags from printers. Prioritizes orders from printers. Prioritizes orders for processing by warehouse staff.
  • Performs document maintenance using proper CDIS procedures as needed by evaluating customer action pending report on a weekly basis for freight charges, notes, P.O.’s document release, etc.
  • Compiles customer tax exempt files to ensure proper documentation of records.
  • Processes, completes, and submits the end of day closeout report to the Accounting department.
  • Works safely always and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
  • Performs other duties assigned.
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