Parts Associate - Swope Mitsubishi

Swope Family of Dealerships•Radcliff, KY

1d•Onsite

About The Position

Since 1952, the Swope Family of Dealerships has been a proud part of the Hardin County community. With over 70 years of service and multiple locations across the area, we’ve built more than a business—we’ve built a legacy rooted in trust, integrity, and community connection. At Swope, we believe in more than just selling and servicing vehicles—we believe in supporting the people and neighborhoods around us. We’re passionate about giving back and actively involved in local initiatives, and we encourage our associates to get involved. The Parts Associate will: Sell products and/or services to repair the problem at hand and meet the guest's needs. Assist in keeping the parts department clean and orderly. Maintain the retail sales floor and displays to meet or exceed the dealership's standards and guest's satisfaction. Assist the Parts Manager with inventory management to ensure maximum sales and guest satisfaction. Provide service technicians with parts as required on a daily basis. Communicate efficiently with advisors and technicians to ensure efficient work flow. Communicate with guests in a timely manner when ordered parts arrive. Verify parts receiving documents. Follow prescribed cash, credit, and check processing procedures of the dealership. Attend training as prescribed by management to maintain proficiency in his/her job description. Use dealership equipment and resources safely and proficiently. Maintain guest goodwill by greeting and acknowledging all guest they comes in contact with. Follow up on shortages and expedite by reporting to the Parts Manager. Perform other tasks as required by the Parts Manager.

Requirements

Demonstrate analytical, organizational and communication skills.
Solid understanding of parts room and shop environments.
Strong organization skills, attention to detail, time-management, and multi-tasking skills.
Must have knowledge of computers and ability to learn inventory system and other software.
Ability to provide excellent customer service in a fast paced environment.
Some lifting, sitting/walking around stock room.
All potential employees must pass pre-employment testing to include a background check and drug screen.

Responsibilities

Sell products and/or services to repair the problem at hand and meet the guest's needs.
Assist in keeping the parts department clean and orderly.
Maintain the retail sales floor and displays to meet or exceed the dealership's standards and guest's satisfaction.
Assist the Parts Manager with inventory management to ensure maximum sales and guest satisfaction.
Provide service technicians with parts as required on a daily basis.
Communicate efficiently with advisors and technicians to ensure efficient work flow.
Communicate with guests in a timely manner when ordered parts arrive.
Verify parts receiving documents.
Follow prescribed cash, credit, and check processing procedures of the dealership.
Attend training as prescribed by management to maintain proficiency in his/her job description.
Use dealership equipment and resources safely and proficiently.
Maintain guest goodwill by greeting and acknowledging all guest they comes in contact with.
Follow up on shortages and expedite by reporting to the Parts Manager.
Perform other tasks as required by the Parts Manager.

Benefits

Paid Time Off & Sick Time available first of the month after 60 days of employment
Holiday Pay starting day of employment
Health Insurance
HSA - Health Savings Account w/ company contributions
401K with Company Match after 60 days of employment
Vision Insurance
Dental Insurance
Paid Time Off
Paid Sick Time
Paid Holidays
Basic Life Insurance paid by company
Voluntary Life Insurance
Short Term Disability paid by company
Long Term Disability
Critical illness and Accident Coverage
Prepaid Legal Insurance
Identity Theft Protection
Employee Assistance Program
Discount/Referral Program
Wellness Reimbursement