Parts Associate

Tegra Corp • Chichester, NH

1d • Onsite

About The Position

Join our team and be part of our growth! We are Bobcat of New Hampshire, Bobcat of Cape Cod, Bobcat of South Shore, and Bobcat of Boston. We're looking for individuals who are passionate about our brand and appreciate being part of a company that values their employees. We offer a great work environment, great benefits, competitive pay, and we are closed on weekends so you can rest and relax with family and friends. We have had significant growth over the last 4 years! We now own Bobcat of Cape Cod, Bobcat of South Shore in Bridgewater, MA and Bobcat of Boston in North Reading, MA. That makes 5 locations in MA and NH. Our leadership has created an amazing work environment for our employees!! Regular employee appreciation lunches are a thing and are also celebrated with our local first responders! Laughing, working hard, enjoying the people you work with is what makes a great company. Employees pay zero dollars out of their paycheck for employee health insurance! We also pay 75% of the cost for your dependent's health insurance. And, we pay the first $3,000/$6,000 of the deductible. We give you a 100% company match up to 4% on your 401(k) retirement plan contributions! That’s a dollar-for-dollar match! Need some time off to balance work and life? We've got you covered with generous PTO, paid holidays and floating holidays! We are the region’s premier source of compact landscape, construction and snow removal equipment. Our team owns the largest Bobcat dealers in Northern New England. We have one of the largest rental fleets in the region. We offer some of the newest and most advanced equipment including Bobcat's newest Garden Maintenance Equipment (GME).

Requirements

• 1-2 years’ experience in parts or service, preferably in construction equipment, automotive or truck industry.
• Communicate effectively with technicians and customers to understand their needs and meet their requests.
• Strong computer and data entry skills.
• Demonstrate strong customer service skills in-person and by telephone
• Ability to pass a criminal background screening
• Ability to lift up 60 lbs.
• Ability to stand for long periods of time, reach, crouch, bend, type and other related physical demands.

Responsibilities

• Assist walk-in customers with parts purchases and provide knowledge and expertise regarding our products.
• Place orders for parts paying close attention to detail to ensure the order is accurate and complete.
• Take service technicians' orders for parts and fill them to meet work order time requirements.
• Recommend related parts and accessories, which may be required for a job.
• Notify service department when special parts or back-ordered parts are received.
• Document and submit special order requests.
• Follow-up with customers on parts order status.
• Pull stocked and special-order parts for customer sale.
• Work with Parts Manager as needed to locate parts and on specialty orders and requests.
• Take customer orders via phone, computer and in person.
• Complete sale of parts by entering sales into system.
• Maintain and update inventory control systems to replenish stock when needed.
• Restock inventory when new shipments arrive.
• Maintain a safe, clean and secure work environment.
• Supply cost of parts information on repair orders.

Benefits

• Health Insurance (100% company paid for Employee, 75% for 2-Person and Family coverage)
• Health Reimbursement Account (with generous company contribution toward deductible)
• Dental (75% company paid)
• Life (100% company paid)
• Vision (100% employee paid)
• 401(k) Retirement Plan with generous 100% match up to 4% of annual salary
• generous PTO
• paid holidays
• floating holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed