Parts and Service Support Representative

Trimax Mowers • Fayetteville, GA

8d • $48,000 - $52,000

About The Position

We’re looking for a motivated and detail-oriented Parts and Service Support Representative to join our team. This role combines customer service, warehouse operations, and sales, making it ideal for someone who enjoys a fast-paced environment and takes pride in helping customers succeed.
You’ll play a key role in keeping customers operational by accurately fulfilling parts orders, identifying customer needs, and recommending solutions that drive uptime and add value.

Requirements

• Strong communication and customer service skills
• High attention to detail and ability to multitask
• Comfortable working with systems and technical parts information
• Sales-minded—able to identify opportunities to add value
• Team-oriented with a strong work ethic and positive attitude

Responsibilities

• Respond to dealer and customer inquiries via phone and email
• Identify and recommend parts using diagrams and product documentation
• Accurately enter and manage orders through our ERP system
• Pick, pack, and ship orders with speed and accuracy
• Proactively suggest related and preventative maintenance parts
• Assist with inventory control, cycle counts, and receiving stock
• Maintain a clean, organized, and safe warehouse environment
• Promote service programs and solutions to support customers and drive sales

Benefits

• Competitive salary: $48,000 – $52,000
• Hands-on role with a mix of operations, service, and sales
• Opportunity to directly impact customer success and business growth
• Supportive team environment with room for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees