Parts and Service Forecasting and Reporting Manager

Stellantis • Auburn Hills, MI

14h • Onsite

About The Position

The Forecasting and Reporting Manager is accountable for leading sales forecasting and sales performance analysis for service parts, translating internal and external demand signals into accurate, actionable forecasts for the North American network. This role owns forecast governance, performance reporting, and insight generation (trend, mix, variance, and driver analysis) to improve sales plan accuracy, support growth targets, and enable proactive decision-making. The manager partners cross-functionally (Sales, Supply Chain, Finance, and Operations) to align demand, supply, and financial outcomes. This role balances sales forecasting & analytics depth (forecast accuracy, driver-based modeling, mix/variance analysis, automation) and commercial execution (connecting forecasts to replenishment and deployment decisions to capture sales opportunity).

Requirements

• Bachelor’s degree in Finance, Business, Analytics, or a related field.
• Minimum of 8 years’ experience in sales forecasting, demand planning, commercial analytics, FP&A, or related roles with cross-functional leadership responsibilities.
• Demonstrated understanding of financial drivers and tradeoffs (revenue, gross margin, working capital, and excess/obsolete exposure) and how forecasting decisions impact financial performance.
• Experience building and explaining financial models and forecasts (budget/plan/forecast), including assumptions, scenario analysis, and executive-ready reporting.
• Advanced proficiency with data analytics and reporting tools (Excel, Access, Cognos, Power BI).
• Ability to handle complex datasets and deliver clear, actionable insights.
• Exceptional communication and executive presentation skills.
• Ability to work onsite in accordance with Stellantis in-person work requirements.

Nice To Haves

• Experience in the automotive or service parts industry.
• Hands-on knowledge of Stellantis systems used for reporting.
• Proficiency in SQL, Python, or data automation tools is a plus (not required).
• Familiarity with S&OP processes and KPI governance.
• FP&A or commercial finance experience supporting revenue planning, margin analysis, and performance management routines.
• Experience building sales performance dashboards (Power BI/Excel) including KPI definitions, data quality controls, and stakeholder adoption.
• Demonstrated ability to manage multiple priorities in a matrixed organization.

Responsibilities

• Own monthly/weekly sales forecasting for service parts, including baseline, promotional/event impacts, and product life-cycle considerations; publish a clear forecast narrative and key risks/opportunities.
• Lead sales performance analysis (trend, mix, price, and volume) and variance-to-plan reporting; identify drivers and recommend corrective actions to Sales, Supply Chain, and Finance leadership.
• Develop and maintain forecast accuracy KPIs (e.g., MAPE, bias, Forecast Value Added) and establish routines to improve forecast quality by segment, channel, and depot.
• Partner with Finance/FP&A to align sales forecasts with financial outlooks (revenue, margin, reserves/E&O exposure) and support budget/LE/MYR cycles with clear assumptions and sensitivities.
• Translate forecast signals into inventory implications by partnering with Inventory Planning to optimize stocking strategies, improve fill rate, and balance revenue capture with working-capital investment.
• Work closely with field operations to connect service performance to sales outcomes; highlight headwinds and opportunities through data-backed storytelling.
• Support S&OP with an integrated view of demand, sales outlook, and inventory investment; lead scenario planning (upside/downside) and communicate tradeoffs.
• Drive digital transformation to modernize sales and forecasting reporting (Power BI, SQL, automation), enabling self-service dashboards for sales, finance, and operations stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior