Parts and Labor Specialist - RideNow Denton

RideNow Group • Denton, TX

37d

About The Position

RideNow Powersports - Denton is looking for a Parts and Labor Specialist who’s
ready to deliver top-tier service.

Requirements

• 1+ years of Powersports or Automotive Dealership experience
• Excellent customer service, verbal and written communication skills
• Ability to sell service and thrive on a performance based commission pay plan
• Understanding of parts inventory systems and dealer management tools (CDK and/or Lightspeed preferred)
• Knowledge of parts and servicing for motorcycles, ATVs, and watercraft required.

Responsibilities

• Schedule appointments for repair, maintenance, and recall work
• Greet customers, inspect their powersports vehicles, and answer questions
• Document problems with Motorcycles, ATVs, Side-by-Sides, and Personal Watercraft and clearly describe them on the Repair Order
• Notify the Service Manager of additional work needed or any delays in expected completion as soon as they become known, so the customer can be immediately notified
• Advise customers on necessary/suggested services and cost
• Offer additional services and products, including special promotions
• Review Repair Orders in progress to ensure quality and timeliness
• Follow the status of a customer's powersports vehicle from service bay entry through the completion of work
• Communicate any changes in timeline, repairs, or cost to the customer
• Upon completion of work, review the work order with the customer
• Maintain current technical qualifications by completing all training programs assigned by the Service Manager
• Stay up to date on the latest parts, accessories, and powersports industry trends.
• Other duties as assigned

Benefits

• Medical, dental, and vision insurance
• Employer paid life and short-term disability insurance
• Employee discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed