Parts and E-Commerce Specialist

American Equipment LLC • Farmington, NY

1d • Onsite

About The Position

This company helps keep communities running by supporting individuals who build and maintain roads, developments, critical infrastructure, and homeowners. They aim to hire trustworthy people, provide them with autonomy, training, and strong compensation and benefits, while also fostering work-life balance. As the company continues to grow to meet industry and community needs, they are expanding their team. The Parts and E-Commerce Specialist will be an essential part of keeping multiple internal teams running and providing exceptional service to customers.

Requirements

• Experience in customer service, coordination, and being in a team.
• Organized, customer-focused, and service-driven with excellent customer service skills and a passion for helping people.
• Takes pride in doing meaningful work, but doesn’t take yourself too seriously.
• Great attention to detail, can work as part of a team, and can prioritize.

Nice To Haves

• Prior experience with equipment diagrams, online sales, or content creation.
• Experience with inventory management.

Responsibilities

• Hands-on support of the parts teams with customer interactions, phone calls, email requests.
• Review inventory and determine items that should be sold off and research current values.
• Generate listings that include thorough descriptions, technical details, and quality images.
• Utilize e-commerce opportunities to help supply customers with the parts and services we can offer them.
• Complete point-of-sale transactions at counters in multiple groups as needed.
• Coordinate shipments and pickups for sold orders as needed.

Benefits

• Yearly raises and bonuses for cost-of-living and merit.
• Competitive commission on equipment sales.
• 401K plan with discretionary matching contributions (typically 50-100% match up to 6%).
• 100% company-paid single medical plan (employee pays for dependents) with $50 per week contribution to HSA for high-deductible medical plan participants.
• Low-cost dental & vision insurance.
• $50,000 life insurance, AD&D, enhanced STD, and LTD fully covered by the company starting day one.
• Paid uniforms and annual tool and boot allowance.
• Vacation for full-time employees: 1 week after 1 year, 2 weeks after 2 years, 3 weeks after 5 years.
• 40 hours paid sick leave and 7 paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees