Parts and Aftermarket Admin, Service - Quincy Compressor - Houston, TX
About The Position
Quincy is everywhere. Did you know Quincy systems play an important role in our everyday lives? Compressed air is known as the fourth utility for good reason. It’s essential for applications from aerospace exploration, food processing and packaging, to oil and gas production and refinement, and everywhere in between. Quincy is everywhere! Quincy Compressor dares to be the leader in the compressed air industry, always breaking boundaries to offer more to our customers across the world. We are looking for an Parts and Aftermarket Admin to join our Service Team on our journey for a better tomorrow. Your role Your mission is to process parts orders for air compressors. You will handle quotation requests for repairs, spare parts, and field services, collaborating with Aftermarket sales and coordinating with relevant departments within the product companies while also offering general support. You will report to the Regional Inside Sales Manager. You will respond to customer inquiries on behalf of the Aftermarket team. You will review inspection reports to identify parts for repair quotes. You will correspond with vendors on documentation required for repairs. You will process customer orders for repairs related to spare part orders. You will provide the sales team with order acknowledgments. You will collaborate with product companies and local vendors regarding placement of orders, external repairs, and supply of components. You will expedite orders to meet customer commitments. You will adhere to the repair processes to support final invoicing. You will assess equipment bill of material and engineering drawings to support the scope of repair and spare part order. You will communicate with sales team, vendors, and internal partners.
Requirements
- You have a high school diploma or equivalent
- You are proficient in Microsoft Office Products, including Word, Excel, and Planner
- You are familiar with SAP and CRM Management
- You have experience processing orders
Responsibilities
- Process parts orders for air compressors
- Handle quotation requests for repairs, spare parts, and field services
- Collaborate with Aftermarket sales and coordinating with relevant departments within the product companies while also offering general support
- Respond to customer inquiries on behalf of the Aftermarket team
- Review inspection reports to identify parts for repair quotes
- Correspond with vendors on documentation required for repairs
- Process customer orders for repairs related to spare part orders
- Provide the sales team with order acknowledgments
- Collaborate with product companies and local vendors regarding placement of orders, external repairs, and supply of components
- Expedite orders to meet customer commitments
- Adhere to the repair processes to support final invoicing
- Assess equipment bill of material and engineering drawings to support the scope of repair and spare part order
- Communicate with sales team, vendors, and internal partners
Benefits
- We offer a fair compensation package.
- We offer health insurance, paid leave, and retirement benefits.
- We offer a diverse working environment that is collaborative and aims to create a workplace where you will be valued, proud, empowered, respected, developed and rewarded.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
