Parts Advisor

Sterling Automotive Group•Opelousas, LA

9d•Onsite

About The Position

Sterling Ford Lincoln in Opelousas, LA is hiring! We are looking for motivated individuals who take pride in serving Acadiana and being a part of a successful family-owned and operated business. The Parts Advisor plays a vital role in our operations by assisting mechanics and customers in purchasing necessary parts and supplies. The Parts Advisor reports directly to the Parts Manager.

Requirements

We are looking for a team player who is ready to hit the ground running on learning our processes, programs, and business needs
Must have a minimum of two years of customer service experience
The ideal candidate must be coachable, have excellent verbal and non-verbal communication, possess strong time management skills, and maintain professional demeanor & appearance.
Must be willing to submit to pre-employment background check & drug screen
Must have a valid driver's license with a clean driving record, and be at least 21 years of age or have 3 full years of driving experience
Minimum of high school diploma or equivalent is required

Nice To Haves

The ideal candidate must be coachable, have excellent verbal and non-verbal communication, possess strong time management skills, and maintain professional demeanor & appearance.

Responsibilities

Oversee the parts sales process from start to finish
Communicate with customers on parts price quotes and status, both in person and over the phone
Achieve monthly sales targets and gross forecasts while actively seeking out and soliciting new business opportunities
Learn our online parts catalog system and be able to accurately calculate estimates
Deliver parts as needed between local dealerships and parts retailers
Check in and unload freight deliveries, stocking parts in their designated area
Pulls and fills orders from stock
Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
Locates out-of-stock parts from outside source and submits an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order
Receives payment from retail customers or obtains credit authorization
Set up orders for daily shipment, delivery, or pick-up
Practice safe driving practices at all times, both on Sterling property and on the road

Benefits

Medical, Dental, Vision, & Disability Insurance
401(k) with employer matching
Company-paid Life Insurance
Paid Holidays, Vacation, and Sick time
Competitive compensation structure based on experience, with consistent full-time hours
Employee vehicle pricing and discounts on products & services
Long-term job security with a growing company
Referral bonus programs
Family-owned and operated
Career Progression with paid ongoing training
Professional work environment