Parts Advisor

Lithia & DrivewayAnn Arbor, MI

About The Position

If you’re driven to perform, exceed, and excel, we want you on our team. Join a fast‑paced, customer‑focused dealership where the mission is simple: earn customers for life. There’s never been a better time to take the next step in your career and drive your success forward with us. Position Overview: As a Parts Advisor, you’ll play a key role in keeping our service operations running smoothly by delivering the right parts, at the right time, with exceptional customer service. You’ll be a trusted resource for customers, technicians, and vendors alike.

Requirements

  • Valid driver’s license with an acceptable driving record in your state of residence
  • High School graduate or equivalent, 18 years or older required.
  • We are a drug free workplace.
  • We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

  • Previous Parts Advisor experience preferred
  • Working knowledge of basic automotive components and systems
  • Automotive dealership service experience is a plus
  • Automotive certifications are a plus

Responsibilities

  • Greet customers and vendors and answer phones in a friendly, professional manner
  • Deliver outstanding customer service at the parts counter and beyond
  • Maintain a clean, organized, and professional counter, work area, and stockroom
  • Collaborate closely with the Service Team to coordinate parts for repairs and service
  • Order parts from suppliers based on Service Department needs and customer requests
  • Receive, unpack, and accurately store parts to ensure availability and efficiency
  • Perform inventory counts, maintain records of goods received, and manage perpetual inventory controls
  • Process payments and obtain credit authorizations as needed
  • Handle core returns, parts warranties, and parts returns efficiently and accurately

Benefits

  • Medical, Dental and Vision Plans
  • Paid Holidays & PTO
  • Short and Long-Term Disability
  • Paid Life Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan2
  • Lithia Learning Center

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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