Lucid Motors-posted about 1 year ago
$54,080 - $81,120/Yr
Full-time • Entry Level
Millbrae, CA
1,001-5,000 employees
Transportation Equipment Manufacturing

The Body Repair Program Parts Advisor at Lucid Motors is responsible for overseeing parts operations for the Certified Body Shop Network, ensuring the timely and accurate supply of parts to enhance customer satisfaction and optimize repair processes. This role is critical in supporting the launch of the Lucid Air and maintaining operational excellence as the brand grows. The advisor will act as a liaison between the Body Shop and the warehouse, focusing on parts sales, inventory control, and expense management while providing exceptional service to both internal and external customers.

  • Communicates, enforces, and monitors effective parts department policies and processes.
  • Possess high attention to detail and adapts quickly to systematic and on-site process changes.
  • Provide Technical Parts Support including inquiries through phone and email.
  • Provide Systematic Parts Support including Invoicing, Returns, and Tooling.
  • Provide Physical Parts and Tooling Support including Bin Checks, Parts Packing, and Shipping.
  • May be required to work evenings, weekends, and holidays.
  • May be required to assist the Tempe, AZ warehouse if needed.
  • Must be able to travel occasionally if needed.
  • High School Diploma or GED is required.
  • Previous experience in a parts department environment - luxury preferred.
  • Excellent written and verbal communication skills.
  • High level attention to detail and accuracy.
  • Ability to multitask while maintaining high level of accuracy.
  • Ability to analyze and interpret internal reports.
  • Able to effectively work both individually and within a group in a high-paced environment.
  • Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software.
  • AA/BS in either Automotive Technology or Business Management, or equivalent work experience.
  • Knowledge of HV systems, LV systems, and EV powertrains.
  • Start-up experience and related fast-paced environments.
  • Experience with excel based systems, SAP, and Salesforce.
  • Previous OEM Parts training.
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