Parts & Accessories Sales Associate

TopSide Marinas•Bay City, MI

About The Position

The Parts & Accessories Sales Associates responsibility is to perform the duties below on a regular basis and meet customer satisfaction standards as well as company sales and safety requirements. This position requires the team member to work 5 days per week and 8 hours per day. Seasonal schedule changes may take place at management discretion.

Requirements

Act with the highest level of integrity and maintain a positive attitude
High school diploma or GED required
Administrative skills and ability, including demonstrated computer skills
Capable to plan and organize efficiently
Excellent Customer Service Skills
Must be able to complete assigned work in an efficient and timely manner
Strong work ethic and personal commitment
Ability to work in a team environment to achieve team, department, and company goals
Ability to be a self-starter and work independently
Must have strong organizational skills and the ability to prioritize work
Lift/carry up to 60 lbs unassisted
Work at heights up to 30 feet
Work around water
Work in tight spaces
Stand, walk, bend, kneel, squat, crawl, twist, push, pull, grasp, reach

Responsibilities

Assist all technicians and customers in purchasing needed parts and supplies
Issue parts and accessories to technicians or boat sales department
Plan and initiate seasonal parts specials and leader items for promotion of retail parts sales
Establish and promote customer relations to attract over-the-counter sales
Maintain an accurate up-to-date parts purchase control system and back-order file.
Follow up on back orders daily
Continually update prices in computer system
Process the filing, invoicing, and shipping of parts orders in a timely manner
Maintain price books and catalogs by inserting changes immediately as received
Process the receipt of parts and accessories and verify with the order and stock.
Initiate warranty claims
Maintain an environment of organization and cleanliness
Other retail responsibilities not exclusive to parts
Identify obsolescence and seek ways to recover costs and reduce
Perform other duties as assigned or apparent