Partnerships Project Manager (Associate)

Capital One•McLean, VA

About The Position

Partnerships Project Manager (Associate) The Partnerships Project Manager sits within the Customer Communications Delivery Operations Team. This role serves as the project lead to both delivery execution teams and Intent Owners across Marketing, Operations, Business and Vertical teams within Card Partnerships at Capital One. The PM is responsible for the successful end-to-end delivery of small to large-scale Marketing Operations projects such as Creative development, Direct Mail, Digital Messaging (email, sms, etc.), owned-channel web placements and audience segmentation. The PM supports Marketing Initiatives such as quarterly and annual roadmap planning, as well as providing support for various change management initiatives. PMs are both empathetic—and demanding. They love to collaborate, communicate clearly, and value efficiency, productivity and progress.

Requirements

High School Diploma, GED or equivalent certification
At least 1 year of Project Management or Process Management Experience

Nice To Haves

Bachelor's Degree or Military experience
1+ year of experience partnering with marketing teams
2+ years of Account Management experience
1+ year of experience with G suite applications
1+ year of experience with Adobe Workfront
Strong communication and collaboration skills
Experience working with cross-functional teams
Strong problem solving and influencing skills

Responsibilities

Manage the project lifecycle (intake, scoping, planning, delivery) and restraints of stakeholders to develop realistic project plans/schedules
Drive cross-functional projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and / or escalate as needed
Leverage problem solving skills to ensure project plans deliver on intent and maintain key project documentation
Facilitate and lead regular meetings with stakeholder and project teams
Build and maintain project management tools including progress documentation, status, timelines, requirements, risks, decisions and meeting minutes
Approach projects with a strategic lens while managing the tactical details in the day-to-day
Navigate and develop clarity from ambiguous direction
Manage capacity planning and prioritization routines
Collaborate closely with project team to ensure on-time and error-free delivery of commitments
Support organization change management activities and communications. Apply various change management methodologies and demonstrate excellent change management skills
Identify ways to improve and streamline processes to drive efficiencies.
Strong multi-tasking, organizational skills and ability to work independently in a fast-paced environment
Proven ability to keep work moving; an effective problem solver & can influence others
Demonstrate flexibility and the agility to adapt to changing priorities
Extremely detail oriented and organized
Self-motivated and deadline-driven across multiple, simultaneous projects
Demonstrate project management skills and the ability to quickly put structure in place to manage the work
Strong communication and collaboration skills which are essential for interacting and communicating with stakeholders across all levels to manage, inform, and influence outcomes

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Learn more at the Capital One Careers website .
Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

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