Partnerships Manager (Remote in OH)

Operation Warm•Columbus, OH

22h•Remote

About The Position

The CMP Partner Development Manager is responsible for driving new business opportunities with CMP partners, prioritizing proactive outbound engagement while leveraging inbound partnership inquiries to support growth . This position does not have supervisory responsibilities. Essential Duties a nd Responsibilities Identify and outreach to new strategic CMP partners with shared values to help the team build a strong pipeline and develop new partner relationships . Partnership lead opportunities will be provided. Execute community partner outreach, growth and stewardship strategy in collaboration with managers and other internal teams . Onboard assigned new partnership accounts. Meet or exceed annual individual KPI's and fundraising goals. Utilize approved communication (presentations , emails , phone, contracts ) and messaging. Create and deliver formal and informal presentations to new partners in small and large environments (both in-person and virtual). Provide regular progress updates to manage r and ensure account revenue forecast s are accura te each month and accounts are moving th r ough the sales pipeline. E nsure that all required data is captured in Salesforce . Accurately and fully m aintain all relevant partner records in Salesforce. Utilize exception reports to identify and correct any data errors or omissions . Collaborate with Operation Warm departments (Marketing, Program s, Accounting , and Op erations ) to ensure seamless program execution and drive partner satisfaction and growth . Train partners to access and utilize tools on our partner portal, assist with order configuration and placement, work to eliminate receivables, and answer partner questions as needed. Act as knowledge point and remain abreast of all current partner and team activities . Work harmoniously with all Operation Warm departments to exceed personal and organizational goals Attend (occasionally lead) and participate in Operation Warm in-person events Ensure forecast for assigned accounts is accurate Other duties, as assigned

Requirements

BA or BS undergraduate degree
3 years account management or donor/client facing experience
Experience working in high-growth, performance focused environments
Demonstrated business acumen
Experience in preparing and presenting to an audience
Relationship oriented with excellent written and verbal communication skills
Detail oriented with well-developed organization skills
Demonstrated ability to work well with a team
Must be flexible and adaptable
Ability to organize and manage customer expectations and deliverables
Ability to think on your feet and problem solve in real-time
Highly proficient in Microsoft Suite (Word, Excel, PowerPoint, Teams, Outlook , OneNote )
Experience with Salesforce and/or other CRM systems
Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm
If applying for a remote position (greater than 50 miles away from Operation Warm's Glen Mills office), reside in one of the following states: FL, GA, IL, LA, OH, PA, SC, TX, and UT.

Nice To Haves

Experience with nonprofit organizations is a plus
Spanish language proficiency a bonus/is preferred

Responsibilities

Identify and outreach to new strategic CMP partners with shared values to help the team build a strong pipeline and develop new partner relationships
Execute community partner outreach, growth and stewardship strategy in collaboration with managers and other internal teams
Onboard assigned new partnership accounts
Meet or exceed annual individual KPI's and fundraising goals
Utilize approved communication (presentations , emails , phone, contracts ) and messaging
Create and deliver formal and informal presentations to new partners in small and large environments (both in-person and virtual)
Provide regular progress updates to manage r and ensure account revenue forecast s are accura te each month and accounts are moving th r ough the sales pipeline
E nsure that all required data is captured in Salesforce
Accurately and fully m aintain all relevant partner records in Salesforce
Utilize exception reports to identify and correct any data errors or omissions
Collaborate with Operation Warm departments (Marketing, Program s, Accounting , and Op erations ) to ensure seamless program execution and drive partner satisfaction and growth
Train partners to access and utilize tools on our partner portal, assist with order configuration and placement, work to eliminate receivables, and answer partner questions as needed
Act as knowledge point and remain abreast of all current partner and team activities
Work harmoniously with all Operation Warm departments to exceed personal and organizational goals
Attend (occasionally lead) and participate in Operation Warm in-person events
Ensure forecast for assigned accounts is accurate
Other duties, as assigned