Partnerships & Business Development Manager

Relay Commerce

201d • $40,000 - $80,000

About The Position

We are seeking a driven and experienced Partnership & Business Development Manager to build and nurture strategic relationships with growth marketing and design & development agencies, Shopify app partners, and inbound leads. This role is critical in expanding our reach and driving adoption of our suite of retention marketing software solutions. You will be responsible for identifying, engaging, and onboarding partners and new accounts, (with the assistance and guidance of our current Partnership team).

Requirements

• Proven experience in sales and/or partnerships, preferably within the SaaS or e-commerce technology space.
• Demonstrable experience working with marketing and/or developer agencies.
• Experience working with or within the Shopify ecosystem and understanding of Shopify apps.
• Strong understanding of the value proposition of retention marketing and its impact on e-commerce businesses.
• CRM competency, with a preference on HubSpot.
• Self-motivated, results-oriented, and able to work independently.

Nice To Haves

• Understanding of the Direct-to-Consumer (DTC) and Consumer Packaged Goods (CPG) subscription-based e-commerce landscape.
• Previous track record of successful partnership development and revenue generation.

Responsibilities

• Own the entire sales pipeline from our Marketing & Partner efforts. Specifically, lead engagement, follow-ups, and booking & closing demos.
• Identify and prospect potential agency partners (Marketing and Developers) and Shopify app partners aligned with our target market (DTC and CPG subscription-based e-commerce).
• Develop and execute a strategic partnership outreach plan to build a robust pipeline of qualified partners who drive predictable referred revenue.
• Present our software solutions and value proposition effectively to potential partners & referral and inbound merchants.
• Negotiate and finalize partnership agreements.
• Build and maintain strong, long-term relationships with key stakeholders within partner organizations.
• Collaborate with internal teams (Customer Success, Marketing, Product) to ensure partner success and overall sales alignment.
• Collaborate internally with the Relay Retention division of apps (Smartrr, Relo and Peel) in order to create mutual external partners and internal lead flow.

Benefits

• Flexible Time Off
• Public Holidays Off
• Work From Home Stipend
• Therapy/Mental Health Reimbursement
• Co-working Space Allowance
• Company Swag
• Company Offsite (Portugal 2025)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees