Partner Success Manager - US

Kneat

103d

About The Position

Kneat enables regulated organizations to move from paper-based validation to intelligent, digitized, paperless solutions. And we do it through the ongoing development of a powerful, purpose-built software platform. In 2014, after eight years of intensive software development, we launched Kneat Gx—the world’s most advanced validation software to help revolutionize the speed, precision, transparency, and intelligence of validation in the Life Sciences sector. Our solution is now used by some of the world’s leading Life Sciences companies. As Kneat continues to expand, we are looking for an enthusiastic Partner Success Manager to join our Operations Team. This role will be remote in nature and based in the US. Reporting to our Manager of Partner Success, the Partner Success Manager will support our existing partner ecosystem and drive best in class standards in a newly formed partner function.

Requirements

• 5–7 years of progressive and consistent experience in partner management, demonstrating growth in responsibility, scope, and impact across roles.
• Exceptional communication, organization, and presentation skills.
• Commercial acumen with experience working with Sales teams.
• Demonstrated project management skills including coordination of cross functional teams and timelines.
• Experience working in process and metric driven environments.
• Proficient in the use of MS Office and CRMs.

Nice To Haves

• Regulated industry experience in either Quality Assurance, Engineering, or Validation.
• An understanding of Kneat Gx application, and its use in Life Sciences processes such as Validation, Manufacturing, and Quality management.

Responsibilities

• Recruit, develop, and retain key partnerships while driving enablement through training, management, and collaborative planning to accelerate program growth and achieve mutual goals.
• Operate within a high-touch partner engagement model - fostering deep and strategic relationships.
• Lead business meetings with partners to align on strategic vision and future opportunities for Kneat Gx within their organizations.
• Manage internal and external resources, working closely with technical teams to support partner success.
• Leverage data and analytics to evaluate partner performance, identify growth opportunities, and drive continuous improvement in the partner program.

Benefits

• A fantastic culture, team, and energy.
• Competitive compensation.
• Comprehensive benefits package.
• Flexible work arrangements.
• Training and professional development.

What This Job Offers

• Number of Employees: 251-500 employees