Partner Strategy & Operations Manager

SalesforceChicago, IL
2d

About The Position

The Partner Strategy & Operations team plays a critical role in supporting the Alliances organization, overseeing the full lifecycle of our system integrator (SI), reseller, and outsourced service provider (OSP) partnerships. As a strategic partner to the business, the team delivers data-driven insights that illuminate how partners influence every stage of the customer lifecycle. This role focuses on transforming complex data into actionable intelligence and executive-level storytelling. Key deliverables include developing advanced analytical models, conducting deep-dive performance analyses, building scalable reporting solutions, and crafting high-impact, executive-ready presentations that drive alignment and decision-making across Salesforce leadership. The ideal candidate will collaborate cross-functionally across multiple teams and gain exposure to senior executives. Your work will directly enable stakeholders and leadership to make informed, proactive decisions by providing the insights, tools, and frameworks needed to shape effective, data-driven partner strategies. The successful candidate will have a relentless curiosity and possess a passion for creating innovative analyses to identify opportunities. Moreover, they will excel at developing recommendations that transcend the numbers. Ideally, this person will have worked at a top-tier management consultancy, an investment bank, or financial institution, or acted in a similar capacity, and will feel comfortable interacting with senior management on a regular basis.

Requirements

  • 6-10 years work experience focused on quantitative analysis, Excel and logical reasoning; experience using databases for analysis
  • Strong executive presentation skills, especially related to building compelling PowerPoint / Google Slides presentations
  • Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions
  • Creativity in developing actionable recommendations for presentation to senior management
  • Self-starter and high degree of motivation to go above and beyond the task at hand
  • Excellent written and verbal communications skills
  • Bachelor’s Degree preferably in an analytical discipline such as economics, business, computer science, engineering, etc.

Nice To Haves

  • Work experience in consulting or finance is a plus
  • Experience with SQL, Tableau, and/or Snowflake (or similar analytical packages) a plus

Responsibilities

  • Develop and deliver clear, compelling presentations for senior executive audiences
  • Design, develop, and interpret key partner growth metrics, including gap analysis, targeting strategies, campaign execution, market readiness measurement, and training effectiveness
  • Lead ongoing business performance analyses to inform day-to-day operations and drive continuous improvement
  • Support strategic initiatives and operational reviews by identifying actionable opportunities for improvement
  • Translate data into insights and recommendations to guide strategic decision-making
  • Advise on organizational design and structure by evaluating alignment opportunities and assessing operational impact

Benefits

  • Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
  • More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
  • In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience.
  • Certain roles may be eligible for incentive compensation, equity, and benefits.
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