Partner Strategy and Operations Manager

About the position

The Partner Strategy and Operations Manager will be a key Individual contributor in driving the growth and productivity measures of the Global Partner Sales Team. You will be a highly visible thought leader and operator playing an essential role in setting the foundation to scale the Partner Strategy & Operations team. In this role, you will combine analytical insight, strong business acumen, and robust cross-functional partnerships while working with our senior Partner ecosystem leaders to operationalize and measure performance against medium/long term goals for the business.

Responsibilities

• Manage the weekly cadence of our Partner reporting foundation, including forecasting, lead generation, ad hoc reporting, and analytics.
• Develop formal reporting packages for Partner and Partner sales effectiveness and productivity. Conduct metrics reviews with Partner leaders and supporting teams.
• Measure, evaluate, and help improve Partner rep and manager ramp time and productivity across roles and regions.
• Provide innovative recommendations for Partner business planning, reporting, scorecards, and forecasting processes.
• Gather and synthesize relevant data, lead analysis and develop final recommendations around strategic and operational Partner initiatives.
• Structure and lead key strategic initiatives, establish and track KPIs, and develop best practices and Partner team sales policy.
• Work with cross-functional teams to optimize the Partner sales reporting framework, defining system requirements and making recommendations to scale.

Requirements

• 3+ years of global strategic field Partner strategy & operations experience.
• 5+ years of global strategic field Sales strategy & operations experience.
• Foundational knowledge of various Partner selling motions (i.e. ISV, MSP, OEM, Resell, Disti, etc).
• Expertise with Sales process design/documentation & defining rules of engagement.
• Salesforce, Clari and Tableau (or other analysis/BI tools) mastery: complex dashboards & reports, custom report types, calculated fields, workflows.
• Exceptional quantitative and Gsheet/MS Excel skills (i.e. sumifs, index/match and vlookup, table formulas, pivot tables).
• Excellent written and verbal communication skills.
• Experience modeling complex problems, both conceptually and tactically (i.e. spreadsheets, analysis tools, visualization).
• Endless curiosity and a need to dive deeper for understanding.
• The desire and capacity to work independently AND collaboratively.

Nice-to-haves

• Expertise with SQL or similar database querying & analysis tools.
• Expertise with Anaplan, Clari.
• Expertise with Impartner or other PRM.
• Expertise with Salesforce CPQ or other CPQ or Q2C tools.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• Flexible spending account
• Paid leave (including PTO and parental leave)