Partner Solutions Manager - East Coast Territory

ACDI - Access Control Devices, Inc. • Benton, AR

5d • Remote

About The Position

ACDI is a rapidly growing Professional Services Company that sells and supports dynamic print management, capture, electric vehicle charging, and cost-recovery solutions to streamline office technology and the document lifecycle in a distributor-reseller environment. We have channel distribution and development partnerships with many of the largest copier and printer manufacturers worldwide, including Samsung, Xerox, Sharp, Canon, Ricoh, Konica-Minolta, Toshiba, Lexmark, and others. From hardware payment solutions, proximity card readers, and EV charging stations to digital workflow automation, fleet management, and analytics software, ACDI’s extensive portfolio pairs seamlessly with its industry-leading project coordination, installation, marketing, and sales expertise.
As we continually seek to develop progressive new solutions for our partners, we look to hire only the best and brightest. Hard work, commitment, and relationships have propelled ACDI to the status as the most respected partner in the dealer channel. If you covet an opportunity to be a part of a company with no limits, then we may be looking for someone like you!

The Partner Solutions Manager (PSM) is responsible for driving growth and engagement across a defined portfolio of dealer partners, with a strong emphasis on new partner training, enablement, and demand generation. This role focuses on developing partner sales capabilities, increasing embedded, and accelerating opportunity creation through proactive outreach, webinars, demos, and in-market engagement.
The PSM manages a book of business while gaining exposure to larger strategic accounts and works closely with internal teams to support pipeline growth, partner activation, and long-term relationship development.

Requirements

• College Degree preferred but not required
• 2+ years of sales experience in the copier, printing, and software industries are preferred
• Excellent organizational skills with an ability to think proactively and prioritize work
• Strong professional communication skills (via phone, email, and in-person), problem-solving, negotiation skills, technical capacity, and collaboration
• Hands-on experience with CRM software
• Understanding of sales performance metrics
• A team player with a high level of dedication
• Ability to work under strict deadlines
• Must be able to stand or sit for prolonged periods of time
• Must be able to lift 15 pounds
• Ability to travel up to 25% annually and fly on a commercial airliner if needed
• May be required to furnish a passport or other identity documents for international travel
• Must maintain a business professional, clean, and groomed appearance during client-facing interactions or client visits to our company headquarters.
• Employee may be required to furnish adequate internet services, mobile services, and devices necessary to receive business communications on a continual basis

Nice To Haves

• Familiarity with Google and Zoho applications sets you apart

Responsibilities

• Proactively engage assigned dealer partners to schedule presentations, meetings, demos, and webinars.
• Reactivate dormant or underperforming partners while proactively managing and growing the assigned book of business.
• Drive net-new opportunity creation while supporting embedded and core business within partner accounts.
• Serve as a trusted liaison between dealers, end users, and internal ACDI teams.
• Travels to partners to support any engagements that will help grow sales (i.e., trade shows, sales training, etc.).
• Lead onboarding, training, and ongoing development for new dealers and partners.
• Deliver sales training, product education, demos, and best-practice guidance to increase partner effectiveness.
• Coach partners on prospecting, discovery, solution positioning, and closing strategies.
• Support pre-sales technical training engagements in collaboration with internal technical teams.
• Plan, promote, and execute high-impact webinars, demos, and virtual events to drive pipeline and partner engagement.
• Leverage webinars and marketing initiatives to increase awareness, adoption, and opportunity flow.
• Support the collection of customer use cases, testimonials, and success stories from top-performing partners.
• Maintain accurate leads, opportunities, quotes, orders, and pipelines within Zoho CRM.
• Track, manage, and monitor incoming leads and prospects to drive net-new business.
• Ensure current-month opportunities support accurate forecasting and increased close rates.
• Regularly present performance metrics, goals, and progress to management.
• Drive adoption of ACDI’s embedded and solutions within partner accounts.
• Identify opportunities to expand usage through training, education, and consistent partner engagement.
• Support partners in positioning embedded solutions as part of their standard offerings.
• Travel to tradeshows, partner events, and regional engagements to support relationship-building and demand generation.
• Represent ACDI professionally at industry events while expanding partner visibility and opportunity creation.
• Follow up on event-driven leads and re-engage partners post-event to convert interest into pipeline.
• Consistently meet or exceed assigned quotas and regional targets.
• Practice effective time management across calls, meetings, travel, and training engagements.
• Maintain exceptional customer service with transparent, timely communication.
• Model and uphold ACDI’s mission, vision, and core values while contributing to a positive, collaborative culture.
• Ensure discretion with confidential information and compliance with all ACDI policies and processes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees