Partner Solution Sales Strategist, AMER

AtlassianAustin, TX
124d

About The Position

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. We’re looking for a collaborative and results-driven Partner Solution Sales Strategist to join our AMER ITSM Partner Solutions Acceleration team, with a dedicated focus on Jira Service Management. This role is centered on orchestrating co-selling success: connecting internal sales teams with the right partners, enabling them to jointly pursue and close JSM opportunities across the AMER region. You will lead structured sales plays, including Quarterly Prospecting Events (QPEs) and joint account planning sessions, ensuring the partner ecosystem becomes an active lever in our JSM growth. A key part of the role is to align with Partner Sales leaders at partner organizations to drive strategic engagement and ensure effective execution of these co-selling motions. This role will be focused on strategic deal-level engagement: matching the right partner to the right opportunity at the right time, and helping our internal Sales teams and the partner win with confidence. You will collaborate with the Partner & Alliance teams, Partner managers, Marketing, Sales, Product, and Solution Architects and play a key part in a global team dedicated to ensuring the success of new and existing partners in one of our fastest-growing segments. By partnering with other Atlassian Team members, you will utilize your knowledge and experience as a Sales Lead to help drive JSM Partner success.

Requirements

  • 8-10 years in partner sales, solution sales, field sales, or sales enablement within enterprise software or cloud
  • Strong understanding of co-selling frameworks and experience enabling field teams to leverage partner support
  • Familiarity with ITSM concepts and platforms, particularly JSM
  • Proven ability to manage cross-functional collaboration in a fast-paced, matrixed organization
  • Excellent facilitation and communication skills, with experience aligning internal and external stakeholders

Nice To Haves

  • Experience in the Atlassian ecosystem, or with competing platforms such as ServiceNow, BMC, Freshservice, HaloITSM
  • Understanding of partner programs, co-sell motions, and partner solution readiness frameworks
  • Business-level fluency in English
  • Willingness to travel globally for partner and internal team engagements

Responsibilities

  • Act as the owner of co-sell engagements between Solution Sellers and partners for JSM deals
  • Assess opportunities and match qualified partners to deals based on capability, industry relevance, and customer needs
  • Drive and/or facilitate structured motions like QPEs, account planning, workshops, and co-sell briefings.
  • Support pipeline creation and acceleration through targeted partner collaboration
  • Track and/or report on partner-influenced pipeline, deal registrations, and co-sell conversion rates
  • Proactively identify areas where partner support can increase win rate, deal size, or customer reach
  • Work closely with Sales Leads and Partner Solution Architects to align JSM field efforts with partner resources
  • Collaborate closely with PMM on Marketing events that drive top of funnel
  • Create visibility of available partner capabilities and solutions across the Sales teams
  • Evangelize the value of partner involvement in the JSM sales process
  • Collaborate with Partner Solution Architects and Partner Managers to ensure partners are JSM-ready for co-sell
  • Provide ongoing feedback on partner solution fit and engagement effectiveness based on deal-level experiences
  • Contribute to improving internal tools and processes related to partner co-sell tracking, enablement, and execution

Benefits

  • Health and wellbeing resources
  • Paid volunteer days
  • Wide range of perks and benefits designed to support you and your family
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