About the position
Join our dynamic Wise Platform team as a Partner Risk Senior Lead, where you will play a crucial role in scaling and strengthening our onboarding and compliance operations for enterprise businesses and banks partnering with Wise. This position offers the unique opportunity to influence Wise's mission, enhance KYC and compliance leadership, and establish partnerships that facilitate instant, borderless money for more people. Your primary mission will be to lead a global team responsible for onboarding banks and enterprise partners by assessing their compliance policies, and producing comprehensive compliance memos to determine partner risk. Additionally, you will look after the continuous monitoring of these partners to ensure Wise maintains effective oversight of their operations, really owning and managing the risk for our platform partners.
Responsibilities
- Work closely with Group Compliance to evolve our onboarding and monitoring procedures to enable your team to be effective in managing partner risk
- Set the standard for the partner compliance reviews that summarise findings and determine partner risk scores; ensure that the reviews are data-driven, and align partners with Wise's risk tolerance and regulatory requirements
- Implement robust monitoring systems to track partners' compliance operations, and utilize gathered data to provide insights as well as make informed decisions about these partnerships
- Drive decisions on acceptable risk thresholds for partners based on Wise's risk tolerance; ensure that risk is identified, managed and communicated effectively internally and to partners externally
- Work across departments to ensure that banks and enterprise partners are onboarded to the platform in a timely manner and have a best-in-class experience doing so
- Educate cross functional teams (particularly commercial) about partner risk, supporting them in making decisions when our thresholds are met
- Take calculated risks, and provide defensible arguments to support your decision. Be flexible in your approach to growth and risk; account for the opportunities we pursue and balance these with the risk we see from these
- Take a leading role in scaling the risk function in Wise Platform, working with the existing teams to grow their impact
- Be responsible for setting KPIs and SLAs, delivering and reporting on them consistently to drive high performance and a great experience for partners
- Hire and onboard a global team of onboarding and monitoring specialists and leads, enabling them to be successful in their roles
- Drive process enhancements and automation initiatives to streamline partner onboarding and monitoring activities
- Develop and promote a culture of knowledge sharing and encourage your team members to strive for continuous improvement
Requirements
- Experienced in compliance risk management within Financial Services; a plus if you have previous experience in Correspondent Banking
- Proven leader with a track record of building and scaling high-performing compliance or risk teams in fast-paced environments
- Demonstrated capability in strong stakeholder management and resilience, with the ability to effectively navigate complex organizational dynamics
- Experienced in financial compliance consulting with a knack for presentation and persuasion to align teams and drive decisions
- Proficiency with data, able to set KPIs and SLAs for teams and keep them accountable for meeting these goals consistently
- Strong problem-solving skills, utilizing regulations and data for strategic decision-making
- Passionate about customer and partner success, with a proactive approach to managing compliance and risk
