Partner Relationship Manager

Inbox Health

95d

About The Position

Inbox Health is transforming the patient financial experience. We work with medical billing companies and healthcare providers to modernize patient communication, billing, and payments. By integrating deeply with EMR and PM systems, we help practices improve collections, reduce administrative burden, and deliver a better patient experience. We are seeking a Partner Relationship Manager to own and expand relationships with our EMR and PM vendor partners. This role is critical in strengthening Inbox Health’s ecosystem, driving joint go-to-market initiatives, and ensuring seamless integrations that deliver value to clients and partners alike.

Requirements

• 5+ years of experience in partnerships, account management, or business development, preferably in healthcare technology, SaaS, or EMR/PM vendor ecosystem.
• Proven track record of growing technology partnerships and executing joint go-to-market activities.
• Strong understanding of EMR/PM systems, healthcare workflows, and the importance of integrations in the provider ecosystem.
• Excellent communication, relationship-building, and negotiation skills.
• Highly organized with the ability to manage multiple partner accounts and initiatives simultaneously.
• Entrepreneurial mindset with a passion for healthcare innovation and improving patient outcomes.

Responsibilities

• Act as the primary point of contact for assigned EMR and PM partners; build strong, trust-based relationships with partner leadership, product, and commercial teams.
• Identify and execute co-marketing, co-selling, and integration opportunities to expand mutual client adoption.
• Work closely with Inbox Health product and engineering teams to prioritize, scope, and deliver integration projects that align with partner roadmaps and client needs.
• Monitor KPIs for each partner (pipeline, revenue contribution, integration adoption, partner satisfaction) and provide regular updates to internal stakeholders.
• Partner with Sales, Marketing, and Customer Success to ensure partner relationships are leveraged effectively in the field.
• Stay current on EMR/PM market trends, competitor activity, and partner developments to inform strategy.

Benefits

• Competitive compensation
• Benefits
• Opportunities for growth

What This Job Offers

• Career Level: Mid Level
• Number of Employees: 101-250 employees