Partner Program Operations Manager – Channel Networking

Hewlett Packard Enterprise • Spring, TX

16d • Hybrid

About The Position

Partner Program Operations Manager – Channel Networking This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Help build the best Networking company on the planet! This role focuses on enabling success for HPE’s Networking business in the channel by enabling partners in our HPE Partner Programs. These include the new Partner Ready Vantage, SMB / eCommerce, and special programs like Global Deals and the Hospitality vertical. Key focus areas extend from direct support of program guides and content, onboarding and enrollment improvements, partner status and check engine requirements for HPE Networking, partner data analysis and improvements, and channel payment success. You’ll work with our channel strategy teams, operations, and IT on all these fronts to ensure an optimal partner experience and growth. This scope requires a background in HPE sales operations, channel, account operations, or a similar discipline area. Partner program experience is ideal as well. The ideal candidate will have a mix of communication ability (writing and presentations) as well as a penchant for data and analysis. The role develops, implements and utilizes processes and tools to enable the partner insights on program enrollments, certification & training, data quality issues, time to first deal, time to first payment, and other analyses to make the partner experience transparent and enable identification of improvement opportunities. Develops, implements and utilizes processes and tools to enable the partner life-cycle across their participation in HPE's programs (content, incentives, enrollment, onboarding, certification, success tracking, data & profiling). Reports and analyzes data on channel productivity and experience. Maintains and enhances automation systems, partner data models, and other tools/systems to effectively monitor the overall success and improvement initiatives of our partner programs for HPE Networking.

Requirements

• Bachelor's or Master's degree in Business Management or equivalent
• 10+ years experience
• Extensive experience designing and developing business-wide channel / program operations support systems and solutions
• Excellent analytical, statistics and problem-solving skills.
• Extensive expertise in business and channel operations processes and their application to business-wide systems
• History of innovation with examples of developing new technologies and practices for quality systems, processes, and projects
• Excellent written and verbal communication skills
• Mastery in English language.
• Ability to effectively communicate channel operations architectures, plans, proposals, and results, and negotiate options at business unit and executive levels.

Responsibilities

• Develops organization-wide architectures and methodologies for the design and implementation of channel partner programs for HPEN
• Consults with senior and executive business leaders to identify relevant analytics, standards and metrics for the assigned areas
• Develops overall operations framework, including forecasts and budgets, to meet resource and partner needs
• Identifies and evaluates new technologies, process innovations, and partner relationships for alignment with strategy roadmap and business value
• Creates plans for integration and update into sales operations architecture.
• Leverages recognized domain expertise, business acumen, and experience to influence and guide decisions of executive business leadership, sales partners and customers.
• Provides guidance and mentoring to less-experienced staff members to set an example of innovation and excellence.

Benefits

• Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
• Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees