Partner Operations, Technical Project Manager

Meter

83d • $93,000 - $158,000

About The Position

Meter’s ambition is to evolve internet infrastructure into a utility by building a product that caters to stakeholders from Customers, ISPs, Partners, and Technicians. Every utility starts with an installation – and that’s where you come in. The Partner Operations team is the engine that powers Meter’s global deployment network, supporting Partners to deliver critical infrastructure globally. A Network is most vulnerable during deployment - and each stakeholder plays an essential role to ensure it’s built as performance and resilient critical infrastructure. Meter dedicates a team to each stakeholder, ensuring our product and work empowers stakeholders to do operationally and technically sound work at scale. In this role, you’ll drive projects, processes, and products for Meter’s Partners to create a first-of-its-kind, Partner-first networking product. From onboarding, to planning, and execution - you’ll build institutional knowledge with our partners that onboards and streamlines work to ensure every deployment is executed with precision and as a unified front. Your role is essential to driving consistent, efficient outcomes across hundreds of simultaneous installations driving growth for Partners and a seamless experience for Customers. The product needed to support this Partner-driven project work does not yet exist - we need your help to build it.

Requirements

• Experience managing field projects and logistics from bidding to scheduling.
• Ability to balance accelerated timelines without losing sight of quality.
• Data-driven mindset with the ability to spot bottlenecks quickly.
• Strong relationship-building skills to onboard and coach partners.
• Excellent communication skills to align stakeholders.
• Ability to thrive in fast-changing, high-velocity environments.

Responsibilities

• Own the critical pre-deployment milestones and ensure partners have a great experience working with Meter on every install.
• Review the upcoming install pipeline, coordinating site readiness checks, spotting and flagging risks for upcoming deployments to avoid last-minute blockers.
• Balance partner capacity, customer readiness, and internal dependencies to deliver a predictable project timeline.
• Run bid processes, define scopes, validate quotes, and ensure cost-effective installs aligned to Meter standards.
• Keep partners and internal teams aligned with clear, proactive updates.
• Identify bottlenecks and create new playbooks and systems that scale.
• Engage and develop partners, onboarding new partners, leading calls and QBRs, and supporting partners while holding them accountable to performance goals.
• Translate partner insights into process improvements and product enhancements.
• Partner with Operations Engineering to pilot and scale the next high-impact product feature that enhances Partners work.

Benefits

• Base salary between $93,000 - $158,000.
• Eligibility to participate in Meter's equity plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees