Partner Operations Manager

About the position

Brex is the AI-powered spend platform. We help companies spend with confidence with integrated corporate cards, banking, and global payments, plus intuitive software for travel and expenses. Tens of thousands of companies from startups to enterprises - including DoorDash, Flexport, and Compass - use Brex to proactively control spend, reduce costs, and increase efficiency on a global scale. Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We're committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Responsibilities

• Define and manage partner processes, ensuring efficiency and effectiveness (including optimizing our partner portal)
• Develop, implement, and streamline lead-flow procedures. From lead forms to SFDC opportunity creation to dashboards, you will design end-to-end processes that produce the insights needed for business partners
• Proactively identify opportunities to provide additional reporting or analytical clarity to better understand business performance
• Planning and quota setting - You will partner with Revenue Operations to co-design incentive structures, specifically for sales overlay models, on a quarterly and annual basis
• Own forecasting and reporting for internal pipeline meetings to track progress towards goals and highlight key areas for improvement
• Partner with Enablement to lead internal and external trainings, educating supporting teams on the launch of new partners
• Support data requests for deal deep dives or compensation tracking

Requirements

• 3+ years of experience in partner operations, revenue operations, sales operations, business operations, or similar; preferably at a VC-Backed Fintech or SaaS company
• Strong problem solving skills and collaborative approach to solutioning
• Excellent written and verbal communication, especially with complex process scripting
• High familiarity with CRM data models (Salesforce)
• Hands on dashboard creation experience, specifically in tools like Looker, Hex, etc
• Analytical mindset and desire for high data precision and accuracy
• Self-motivated and able to run with projects autonomously with minimal oversight
• Advanced spreadsheet and modeling skills
• Moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus)
• Strong attention to detail including in documentation

Nice-to-haves

• Experience managing and optimizing complex partner portals
• Experience in embedded finance, fintech ecosystem partnerships, or experience scaling BD/Sales processes at high growth companies
• Experience with sales compensation design and tracking
• Knowledge of revenue recognition principles and finance systems
• Track record of successfully managing and growing partner ecosystems

Benefits

• Competitive salary
• Equity and other forms of compensation may be provided as part of a total compensation package