TrueLoyal-posted 2 months ago
Full-time
San Antonio, TX

The Partner Manager will own the strategy and execution of TrueLoyal’s partner ecosystem. This role will build, scale, and manage strategic partnerships with technology platforms, agencies, system integrators, and complementary solution providers to accelerate revenue growth, enhance customer value, and strengthen TrueLoyal’s position as the leader in loyalty & advocacy technology. This leader will combine commercial acumen, ecosystem thinking, and a bias for action. They will work cross-functionally with Sales, Marketing, Product, and Customer Success to ensure partners are an integral growth channel for TrueLoyal. A high sense of urgency is the winning formula for succeeding in this role.

  • Define and execute TrueLoyal’s partnership strategy aligned with company growth goals.
  • Identify, evaluate, and prioritize partnerships (commerce platforms, MarTech solutions, agencies, and consultants) that drive demand and customer adoption.
  • Build joint GTM motions with key partners to generate pipeline and closed revenue.
  • Negotiate partner agreements that deliver measurable commercial value.
  • Drive co-selling and referral opportunities.
  • Create enablement materials and training to ensure partners effectively position TrueLoyal’s value.
  • Establish programs that reward and incentivize partner engagement, advocacy, and performance.
  • Work with Sales & Marketing to co-create campaigns with partners that drive leads and awareness.
  • Provide feedback to Product on partner ecosystem integrations and customer needs.
  • Align with Customer Success to ensure seamless joint delivery and customer satisfaction.
  • Represent TrueLoyal at industry events, partner conferences, and joint webinars.
  • Build TrueLoyal’s reputation as the go-to platform for loyalty and advocacy partnerships.
  • 5+ years of experience in Partnerships, Business Development, or Channel Sales, ideally in SaaS, MarTech, or Commerce Tech.
  • Proven track record of building and scaling partner ecosystems that drive measurable revenue.
  • Deep network within eCommerce, loyalty, and marketing technology ecosystems (e.g., Shopify, Salesforce, VTEX, SAP, Adobe, agencies, etc.).
  • Strong negotiation, relationship management, and executive communication skills.
  • Commercial mindset with ability to design win–win agreements and GTM plays.
  • Highly ambitious, impatient for results, and driven by a desire to win.
  • Comfortable in a fast-paced, entrepreneurial environment where adaptability and action are paramount.
  • Premier Health Insurance plan with $0 deductible and $0 co-pay
  • Dental and vision insurance plans
  • Medical and dependent care flexible spending accounts
  • Open PTO - we like to keep this simple...making time for life is important!
  • 9 paid standard holidays each year in addition to open PTO
  • 401(k) savings plan with Employer Matching
  • Company-paid Life, AD&D, and Disability coverage
  • A collaborative, entrepreneurial learning environment with a proven playbook
  • Be part of a high-growth company revolutionizing customer loyalty
  • Work with cutting-edge technology and innovative products
  • Competitive salary, benefits, and growth opportunities
  • Fun work atmosphere
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