Partner Manager - Websites
About The Position
The Website Partner Manager has the day-to-day responsibility to maintain the personal relationship between JD Power, the client, and program partners. The Website Partner Manager will be specifically responsible for the program partners that are assigned by management to their personal portfolio. The Website Partner Manager is the primary point of contact for the client regarding their assigned program partner(s). The role impacts client relations and manages our largest and most integral program partners. There is high visibility from the OEM Brand Managers on this role and the day-to-day attitude is a reflection of the JD Power brand. This is a great opportunity for anyone looking to have direct OEM relations, great visibility into client organization, and an opportunity to work with and manage some of the best website partners in the industry. Come join a great team of high-performing individuals!
Requirements
- At least 5 years of OEM and/or Account Management experience
- Experience working in the digital automotive space
- Strong written and oral communication skills as well as presentation skills
- Superior Microsoft Office Suite skills, particularly with Excel
- Experience negotiating scopes of work and product pricing
- Data analysis capabilities and ability to derive actionable insights from multiple data sources
- Ability to manage multiple priorities in a fast-paced environment and respond to urgent requests when necessary
- Light travel required (about 5% annually)
Responsibilities
- Day-to-day account management of assigned program partner(s)
- Work with program partners, internal support teams, and clients to address issues/concerns/questions
- Work with client to identify and correct program pain points
- Complete special projects and process improvements at client and/or management direction.
- Field interest from non-certified partners and determine if they should be considered for certification
- Onboard new partners as they are identified and facilitate the necessary program integrations for program certification
- Identify partner products and services that could be brought into the program to increase client/J.D. Power revenue
- Identify program categories that could be brought into the program to increase client/J.D. Power revenue
- Negotiate product pricing with partners on all products in the program with the objective to increase client/J.D. Power revenue
- Liaison between J.D. Power and partner legal teams to complete Scope of Work documents
- Uphold certified program rules with assigned program partner(s)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
