Partner Manager, Technical Programs – MSP

Atlassian • San Francisco, CA

114d • $207,000 - $270,250

About The Position

Atlassian is on a mission to unleash the potential in every team. Our partners are a critical route to market, and we’re expanding our Managed Service Provider (MSP) ecosystem to deliver Atlassian-powered managed services to enterprise customers worldwide. As Partner Manager, Technical Programs – MSP, you will lead the design and execution of scalable technical programs that enable MSP partners to build, launch, and grow differentiated managed service offerings. You’ll work at the intersection of technology, go-to-market strategy, and partner business growth — creating the frameworks, assets, and enablement that ensure MSPs can deliver enterprise-grade solutions at scale. This role is not about project-by-project delivery. Instead, you’ll drive programmatic engagement across a portfolio of partners, influencing their technical capabilities, GTM readiness, and service innovation over the long term. You will operate cross-functionally with Atlassian’s product, engineering, partners and sales teams to align partner offerings with market needs, customer requirements, and Atlassian’s strategic priorities.

Requirements

• 5+ years in technical partner management, solutions architecture, or sales engineering, with direct experience in MSP environments and SaaS/cloud ecosystems.
• Proven track record leading technical enablement for MSPs, SIs, or ISVs to deliver enterprise-grade solutions.
• Deep understanding of cloud architectures, SaaS delivery models, security frameworks, and integration patterns.
• Executive presence and the ability to engage effectively at all levels — from partner architects to C-level executives.

Responsibilities

• Lead the technical enablement lifecycle for MSP partners — from onboarding and solution design to optimization and capability expansion.
• Develop repeatable GTM technical programs, including certification frameworks, solution blueprints, automation templates, and provisioning standards.
• Collaborate with business development to co-create market-ready MSP offerings that integrate Atlassian products into managed services with defined SLAs, automation, and compliance controls.
• Produce and maintain technical GTM assets such as reference architectures, deployment playbooks, and competitive differentiation guides that accelerate partner-led sales.
• Govern and monitor partner technical performance, proactively identifying capability gaps, risks, and improvement opportunities.
• Advocate for MSP market needs within Atlassian’s product and engineering teams to influence roadmap priorities and integration enhancements.
• Scale enablement impact through train-the-trainer models, regional partner bootcamps, and on-demand technical resources.

Benefits

• Health and wellbeing resources
• Paid volunteer days
• Equitable, explainable, and competitive compensation programs
• Eligibility for benefits, bonuses, commissions, and equity

What This Job Offers

• Number of Employees: 5,001-10,000 employees