Partner Manager, Programs & Enablement

Deepgram

32d

About The Position

Deepgram is seeking a dedicated and results-oriented Partner Manager, Programs & Enablement to join our team. As the Partner Manager, you will be responsible for the operational excellence and health of the broader partner ecosystem. You will play a critical role in establishing clear, repeatable processes for partner onboarding, enablement, and overall program management, ensuring the scalability of the Deepgram Partner Program. You will work closely with cross-functional teams to develop and execute strategies that maximize the reach and success of our partner ecosystem. If you are a highly motivated individual with a passion for program management, process development, and enabling a broad partner network, we invite you to join our team and help shape the future of speech recognition technology.

Requirements

Proven track record in program management, partner operations, or a similar role within the technology industry.
Demonstrated experience in developing and scaling partner programs or similar channel initiatives.
Excellent communication and interpersonal skills, with an ability to communicate complex program details clearly.
A process-oriented and analytical mindset with the ability to interpret program data and drive actionable improvements.
Self-motivated, proactive, and results-oriented with the ability to thrive in a fast-paced environment.
Strong ability to work cross-departmentally to set and achieve shared goals.

Nice To Haves

Strong understanding of AI, speech recognition, or related technology domains.

Responsibilities

Own the development and continuous improvement of the core Partner Program framework with a focus on no touch/light touch programs to onboard new partners that can be ARR generators for Deepgram.
Lead the strategy and execution for partner onboarding processes, ensuring a seamless and efficient experience for new partners.
Develop and manage the partner enablement content strategy, including certifications and training materials.
Ensure timely and effective ongoing program communications to the entire partner ecosystem.
Track and report on key operational success metrics, including the number of enabled partners and partner training completion rates.
Collaborate with internal teams to gather feedback and implement changes that drive overall partner program satisfaction.