Partner Manager - Macys Media Network

Macy's • Costa Mesa, CA

279d

About The Position

Be part of an amazing story. Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. The Media Sales Specialist will work directly with recognized brands, agencies, and vendor partners to secure advertising revenue and establish themselves as a trusted resource for clients. The Specialist manages their own accounts and collaborates with Sales Leads to support larger accounts. They are responsible for developing sales-related materials including presentations, RFPs, custom proposals, etc. Seeking input from cross-functional teams (including Media, Analytics, Product, and Finance) as required, the Specialist ensures the team's main objective of maximizing sales revenues while ensuring utmost client satisfaction is met. This presents a unique opportunity to work in an entrepreneurial environment while benefiting from the resources, organizational support, and existing vendor relationships of an industry leader.

Requirements

• Proven ability to secure advertising revenue and build strong relationships with recognized brands, agencies, and vendor partners.
• Exceptional customer service skills, including prompt responsiveness to client requests and thorough follow-up to ensure client satisfaction.
• Capability to analyze campaign results and identify opportunities for enhancing client satisfaction and performance, demonstrating a data-driven approach to decision-making.
• Deep knowledge of the online advertising space, including exchange and audience-based selling, with experience in retail media highly desired.
• Excellent communication and presentation skills, both written and verbal, essential for effectively conveying ideas and proposals to clients and stakeholders.
• Experience managing multiple stakeholders, such as vendors, marketing agencies, and media owners, as well as cross-functional teams, to ensure project success and alignment with objectives.
• Strong attention to detail in marketing activities, including the development of sales collateral, presentations, reports, and project plans, to ensure accuracy and professionalism.

Nice To Haves

• Bachelor's degree or equivalent work experience in a related field.
• 3-5 years of ad sales experience for on- and off-site media, including selling into agencies.

Responsibilities

• Contribute to building a pipeline of prospective accounts by identifying and nurturing leads.
• Cultivate relationships to expand and develop client accounts.
• Coordinate with internal and external stakeholders to create sales collateral, presentations, project plans, and account setup information.
• Collaborate with cross-functional teams (e.g., media planning, operations, analytics) to devise marketing strategies for both on-site and off-site initiatives.
• Provide exceptional customer service to clients by promptly responding to requests and ensuring availability for follow-up questions.
• Analyze campaign results to identify opportunities for enhancing client satisfaction and performance.
• Listen actively to advertisers' needs and generate innovative ideas to enhance and optimize the offerings of Macy's Media Network, feeding insights to the product development team.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Benefits

• Comprehensive health and wellness coverage.
• 401(k) match to invest in your future.
• Paid time off and eight paid holidays.
• Continuous learning and leadership development.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal/financial advice.
• Tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Industry: General Merchandise Retailers
• Education Level: Bachelor's degree