Partner Manager, Creators

Amazon • Seattle, WA

2d

About The Position

The Creators team goal is to make Amazon the Earth’s most desired destination
for commerce influencers, associates (publishers, bloggers, and more) and their
content. We are a team of innovators that tackle difficult problems, and are
laser-focused on building and enhancing products and experiences that drive
growth for Creators. We own the Creator product suite across Amazon to ensure a
cohesive experience, experiment with and align compensation structures, and
launch features that reinforce feelings of achievement for Creators in
addition to monetary compensation. We seek to strengthen creators’ sense of
community, fandom, credibility, and provide positive feedback loops. Our
Creator Business Development and Partner Management teams directly
collaborates with strategic customers to build new, industry-specific
partnership opportunities that directly impact and transform the way our
Creators can partner, create, and earn from us at scale.

Amazon’s Influencer Program (AIP) is pushing the boundaries of what a best in
class social commerce business looks like, optimizing for customer pain points,
and democratizing the opportunity earn across all creator cohorts. As a
customer-obsessed, creator commerce enthusiast, you will influence and build
relationships with the top creators, and help them to generate revenue, build
audience development strategies to reach new customers, and tailor their content
to drive shopping outcomes, as well as awareness for Amazon’s retail selection
and subscription programs. The ideal candidate is deep on social commerce trends
and understands how Amazon’s selection and services help creators to monetize
their content across formats, and mediums, engaging customers wherever it is
they spend their time online. You will use your deep knowledge of digital and
social media and a solutions-oriented mindset to support and grow their business
with Amazon, maximizing their earning potential. The ideal candidate is an
excellent oral and written communicator, who leads with data, and takes an
an analytical approach to supporting customers. You are highly organized,
entrepreneurial in spirit, and adept at managing ambiguity, constantly inventing
on behalf of creators, and embracing a strong growth mindset. You excel at
developing strong relationships and working closely and constructively with
external partners.

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• Bachelor's degree

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
• Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level