Partner Manager, Agencies

Squarespace•New York, NY

1d•Hybrid

About The Position

Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We’re looking for an Agency Partner Manager to accelerate this growth by supporting Squarespace’s move upmarket via strategically aligned agency partners. You’ll ensure your agency partners succeed by helping them develop ambitious business plans and expertise with our platform, by collaborating on lead generation and sales strategies, and by co-developing solutions for complex clients needs. You’ll help shape our product and channel partner program, Circle, by sharing insights with stakeholders across the company and advocating for your agency book of business through formal and informal channels. You’ll learn, grow, and demonstrate impact through tracking and reporting on key business and operations metrics. You will work closely with Sales, Community, Marketing, Product, and Customer Success to build a world-class agency ecosystem that delivers measurable impact for both partners and Squarespace. You will report to the Senior Director of Channel Partners and can work remote from an approved US State or hybrid from our NYC Headquarters office.

Requirements

6+ years of experience in partnerships, business development, customer success, or agency/consultancy-facing roles within SaaS, commerce, or marketing technology
Experience working with creative, marketing, or technical service providers serving SMB or Mid-Market clients
Proven success in building and scaling partner relationships that drive revenue, co-sell opportunities, and long-term growth
Strong relationship management and communication skills; able to influence senior stakeholders at agencies and internally
Entrepreneurial and comfortable with ambiguity—skilled at creating structure, programs, and repeatable processes from scratch
Ability to operate at both strategic and tactical levels
Willingness to travel for partner meetings, events, and conferences to represent Squarespace in the agency ecosystem
Comfortable working hand-in-hand with Sales and Customer Success to drive shared outcomes

Nice To Haves

Familiarity with Squarespace or adjacent platforms, existing commerce agency network or relationships, experience working with agency partnerships at scale (e.g., Shopify, Wordpress, HubSpot, Wix, Meta, Google) is a plus

Responsibilities

Manage productive long-term relationships with high-value and high-potential agency partners with the primary goal of bringing upmarket customers to Squarespace
Support agency partners’ business growth through the development of go-to-market strategies that include specific business goals, clearly defined target markets, value propositions, service offerings and pricing, and sales and marketing initiatives
Periodically review progress against strategic plans and goals, and help partners scale and optimize their execution and operations
Collaborate closely with Squarespace’s Sales team to support pipeline acceleration and mobilize internal resources to support partner-led co-selling opportunities
Facilitate collaboration between partners and Squarespace team members on the development of solutions that address complex client needs, and socialize novel and market-expanding product solutions across your book of business
Empower agencies to win deals and run successful Squarespace projects by supporting the development and dissemination of training resources and enablement materials, and by ensuring that partners are aware of and proficient in all relevant aspects of our platform
Complement product marketing and channel partner education franchises (e.g., Weekly Release Notes) by bringing news, updates, and other content to agencies in individualized, digestible, and actionable formats
Capture channel partner feedback and market insights, and disseminate internally through formal and informal loops and channels
Report on individual partners and aggregated business metrics to track progress toward goals and inform the development or refinement of strategies and tactics
Contribute to and support other pro user and agency workstreams and initiatives