Partner Management, Solutions

Clay Labs•New York, NY

12d

About The Position

About Clay Clay is a creative tool for growth. Our mission is to help businesses grow — without huge investments in tooling or manual labor. We’re already helping over 100,000 people grow their business with Clay. From local pizza shops to enterprises like Anthropic and Notion, our tool lets you instantly translate any idea that you have for growing your company into reality. We believe that modern GTM teams win by finding GTM alpha — a unique competitive edge powered by data, experimentation, and automation. Clay is the platform they use to uncover hidden signals, build custom plays, and launch faster than their competitors. We’re looking for sharp, low-ego people to help teams find their GTM alpha. Why is Clay the best place to work? Customers love the product (100K+ users and growing) We’re growing a lot (6x YoY last year, and 10x YoY the two years before that) Incredible culture (our customers keep applying to work here) Well-resourced - We raised a $100M Series C in 2025 at a $3.1B valuation and are backed by world-class investors like Capital G (Google), Sequoia and Meritech Read more about why people love working at Clay here and explore our wall of love to learn more about the product. Partner Management @ Clay The Partner Management & Marketing team at Clay is responsible for maintaining, improving, and scaling our bottom-up partner motion. We are seeking a Partner Manager to help us bring operational excellence to this program, as well as build systems to scale the number of small freelancers and agencies adopting Clay. The Solutions Program at Clay is structured into two segments — Artisans and Studios. Artisans are composed of smaller agencies and freelancers who provide ongoing go-to-market services. Studios are more established service providers who typically work with larger companies with more complex go-to-market motions. Artisans are a large driver of Clay’s self-serve motion, while Studios contribute more to the sales-led side. The ideal journey is that partners go from being in the Artisan tiers, refer more and more customers to Clay, and then move to the Studio tiers. You'll thrive in this role if you're highly organized, systems-oriented, passionate about GTM tech, and energized by building relationships with partners both internally and externally.

Requirements

An organized, detail-oriented approach to building this program
Operational experience at scale: You've scaled programs to thousands of members while presenting clear business ROI.
Technical aptitude: You can build speedy solutions as well as scalable systems (and know when to do what). You love no-code and low-code tools.
Strong customer empathy: You have a proven track record of resolving technical issues for customers and supporting customers’ long-term growth.
Cross-functional leadership: You have experience aligning with leaders across Marketing, Sales, and Ops on long-term goals and closely collaborating on shared project delivery.

Responsibilities

Own the acquisition, evaluation, onboarding, and engagement of Clay Solution Partners within the Artisans and Advanced Artisans bucket.
Ensure partners feel supported throughout their journey while building the internal processes and systems to enable a smooth partner experience.
You'll own and optimize both acquisition and partner referral metrics, ensuring we attract top-tier talent to the program while properly tracking and crediting the clients they bring.
Work closely with Partner Sales to ensure top Artisans are being upgraded to Studio tiers in a way that benefits both our partners and our business.
Build systems and processes to ensure Partner questions are answered timely and accurately with our Support team.
Partner with the Marketing team to ensure partners are integrated within major marketing campaigns as well as enabled with new product launches.
Collaborate with our GTM Ops and Engineering teams to build a source-of-truth dashboard to track agency performance data from multiple sources.

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