Partner Experience Manager

Safe Streets • Rexburg, ID

4d • Hybrid

About The Position

Provide a five-star experience to all new partners (affiliates, ambassadors, dealers, builders, and partners) by overseeing their first steps with SafeStreets. This will include hand-offs to other departments during the onboarding process and working with partner to deliver an on-time launch. They will be responsible for aiding the partner from initial request to first sale. Including inform and gather information needed to go to market and build partner campaign in our systems. Essential Functions and Responsibilities · Partner with Compliance to gather materials and vet potential partners · Collaborate with Marketing and partners to build and execute campaigns · Coordinate with Development to support partner integrations (interactive voice response/IVR, application program interface/API, landing pages, pay plans) · Prepare and send partner contracts · Train partners on Copilot and related tools · Perform duties effectively in a remote work environment, maintaining communication and meeting deadlines

Requirements

• Salesforce
• Copilot
• Ability to clearly communicate needs both internally and to partner
• Must be able to lift up to 25 lbs. and sit or stand for periods throughout the work day.
• Must be available 8-5 M-F
• Work in office 3 days a week
• MS Office Suite - Excel (basic knowledge)
• ClickUp (basic knowledge)
• General office or administrative experience supporting day-to-day business operations
• Experience coordinating tasks and information across multiple teams or departments
• Experience working with external contacts such as partners, vendors, or clients
• Experience managing documentation, contracts, or records with attention to detail
• Experience supporting projects, scheduling, or follow-up activities
• Experience using standard office and collaboration tools (email, calendars, shared documents, virtual meeting platforms)
• Ability to prioritize tasks, track progress, and meet deadlines in a remote or independent work environment
• Education required HS diploma/GED

Responsibilities

• Partner with Compliance to gather materials and vet potential partners
• Collaborate with Marketing and partners to build and execute campaigns
• Coordinate with Development to support partner integrations (interactive voice response/IVR, application program interface/API, landing pages, pay plans)
• Prepare and send partner contracts
• Train partners on Copilot and related tools
• Perform duties effectively in a remote work environment, maintaining communication and meeting deadlines

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED