Partner Engagement Team Lead

Omnisend

7d•$4,200•Remote

About The Position

Working at Omnisend is... kind of boring. Not the soul-crushing kind of boring â more like the âno drama, no chaos, just smart people doing great workâ kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. Weâre data-driven. We test, we iterate, we improve. Gut feelings donât drive decisions â insights do. We trust each other. Weâre transparent, give real feedback, and actually listen. No egos, no hand-holding â just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises â we bring in results. And yes, we have fun. But the grown-up kind â workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together. We're looking for a high-performing Partner Development Team Lead to lead and scale our global Agency Partner ecosystem. This is a player-coach role: 60%: Directly managing and growing strategic agency partners 40%: Leading, coaching, and developing a team of Partner Engagement Managers (PEMs) You will own partner outcomes while building a high-performing team that drives measurable partner-sourced revenue and engagement. This role requires someone who is: Team oriented mindset Operator-first Highly analytical Strong in relationship building Comfortable leading from the front AI fluency is a non-negotiable requirement. The best candidates will demonstrate how you have used AI to build, improve, or scale workflows, programs, or results. Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless â no learning curve required. Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that âgreat marketing needs to be expensiveâ? Our 150,000+ customers prove that wrong every day.

Requirements

5+ years in partner management, business development, or agency-facing roles in SaaS or eCommerce
1+ years of team leadership
Proven track record of driving partner-sourced revenue or ecosystem growth
Practical experience using AI to improve workflows, outputs, or business results
Examples of systems, automations, or processes youâve built or significantly improved using AI
Comfort integrating AI into daily work and team operations
Strong understanding of the eCommerce and digital marketing ecosystem
Excellent communication and stakeholder management skills
Highly analytical with the ability to make data-driven decisions
Ability to operate in a fast-paced, evolving environment
Strong sense of ownership and accountability
Growth mindset
Outcomes over outputs
Default to action
Team-first mentality
Continuous learning and experimentation

Responsibilities

Own and grow a portfolio of high-value agency partners
Drive partner-sourced revenue and growth opportunities
Act as a strategic advisor to agencies on growth, retention, and monetization
Lead onboarding, enablement, and ongoing performance optimization
Identify and execute co-marketing and co-selling opportunities
Translate partner feedback into actionable insights for product and GTM teams
Manage, coach, and develop a team of high performing Partner Engagement Managers
Set clear performance expectations tied to outcomes (not activity)
Establish and improve partner engagement playbooks and processes
Drive accountability through metrics, reporting, and regular performance reviews
Support hiring, onboarding, and ramping of new PEMs
Build a culture of action, ownership, experimentation, and continuous improvement
Implement AI into partner workflows, team processes, and internal operations
Identify opportunities to improve efficiency, scale, and output using AI tools
Build or optimize systems (playbooks, automations, reporting, enablement) leveraging AI
Champion AI as a Habit adoption across the Agency Partnerships team

Benefits

Gross salary starting point from 4200 EUR/month based on experience plus commissions.
Quarterly salary reviews
An unlimited learning budget for self-improvement complying with the best interest of Omnisend
Working methods and best practices inspired by the best tech companies in Silicon Valley
Senior colleagues enable us to have a high-performing, productive environment where your growth will accelerate
Flexible working hours and remote work possibilities
Private health insurance
Unlimited access to psychotherapy
Workstation budget
Personalized work anniversary gifts, such as house cleaning, spas, international flights, etc.
Attractive workations and team-led team-building events