Partner Enablement Manager

NMI

11h•$80,000 - $100,000•Remote

About The Position

We are seeking a Partner Enablement Manager to join our Enablement team. You will lead partner-facing training programs that help our ISV, ISO and technology partners understand our platform, position the right solutions and deliver successful customer outcomes. You will work closely with Sales, Channel Marketing and our Partner Launch Team (PLM, Implementation) to create scalable curriculum and learning tracks for newly launched partners, accelerate time to value and drive adoption across our full platform.

Requirements

4+ years of experience in partner enablement, channel sales, sales enablement, customer education, customer training or a similar role.
Proven experience designing and delivering training for external audiences, including live sessions, virtual webinars and self-guided courses.
Strong facilitation and communication skills with the ability to engage a wide range of audiences, including senior leadership, through live sessions and workshops.
Ability to translate technical or complex concepts into clear, practical guidance for partners.
Experience working cross-functionally with Sales, Marketing, Product, Implementation and Support to develop and execute plans in a fast-growth environment.
Demonstrated program and project management skills, including prioritization, timelines and clear progress reporting while balancing multiple priorities.
Comfort using data to measure outcomes, tell a clear story and recommend improvements.
A lifelong learner and self-starter with the desire to grow in a fast-paced SaaS environment.

Nice To Haves

Experience in B2B payments, fintech or SaaS.
Experience in a direct sales role in a B2B environment.
Experience building partner onboarding tracks, delivery readiness programs or partner certification frameworks.
Background in instructional design or adult learning principles.
Experience representing a company at industry or partner events.
Familiarity with tools such as an LMS, enablement content platforms and webinar tools.

Responsibilities

Build and maintain a catalog of partner training webinars and virtual sessions that cover our core platform, value added services and best practices.
Partner with Channel Marketing and our Partner Launch Team (PLM, Implementation) to create curriculum and tracks for newly launched partners that accelerate ramp and drive stickiness.
Deliver engaging, demo focused training for ISVs, ISOs and other partner types.
Drive full-platform, multi-product enablement sessions and hands-on workshops that deepen implementation readiness and use case expertise.
Present at partner and industry events, including education tracks and booth conversations.
Work with our program, marketing and sales teams on execution of partner programs, events and sales plays, including building playbooks and collateral that help partners sell effectively.
Support strategic partner programs that may occasionally require evening or weekend sessions.
Deliver tailored enablement sessions for high value partners based on requests from Channel Account Managers and Business Development.
Ensure sessions are aligned to partner goals, readiness needs and next steps.
Document training sessions and share clear follow up actions and insights with internal stakeholders.
Provide crisp summaries and recommendations that improve future partner interactions.
Collaborate with Sales, Marketing, Product and Support to align training with go to market and revenue priorities.
Align with Product leaders on new product introductions and critical updates so partner readiness is built into launch plans.
Gather feedback and basic engagement metrics to understand impact and improve programs.
Report out on a regular cadence to key stakeholders with a strong analytical approach and crisp communication.
Stay current on product updates and roadmap items to keep partner training accurate and relevant.