Partner Dock Specialist

Food Bank of the Rockies • Aurora, CO

5d • $21 • Onsite

About The Position

As the food bank with the largest service area in the contiguous United States, Food Bank of the Rockies is passionate about ensuring every community member has the resources they need to thrive. Supporting our Colorado and Wyoming communities begins with passionate, mission-driven individuals.

The Partner Dock Specialist helps to ensure the productive, safe, and effective operation of the Partner Pickup Dock and supports the overall dock operations. This role is the primary interface with volunteers on the Partner dock and with partner agencies that pick-up products at the 38th Avenue location. This position helps to manage the Fresh Food Center to minimize spoilage and waste for short shelf life items.

The Food Bank’s team is dedicated to creating an efficient food distribution network to reduce and help end hunger across the state. Staff are committed to embodying the Food Bank’s organizational values and mission in all activities.

If you are looking for a mission-focused organization where innovation and teamwork are encouraged and new ideas are valued, then this is an ideal position for you.

The mission of Food Bank of the Rockies is to ignite the power of community to nourish people facing hunger. We provide food and necessities to people in need through signature programs and by teaming up with hundreds of Hunger Relief Partners to serve communities across Colorado and Wyoming. We believe that for a community to thrive, every person must have the resources they need to flourish, and we strive to provide proper nourishment for every neighbor.

Requirements

• Commitment to fulfilling the Food Bank of the Rockies mission and positively representing the brand both internally and externally
• Ability to interact with a wide range of constituents in a diplomatic, courteous and positive manner; maintaining a professional demeanor and responding with urgency when necessary
• Demonstrates compassion and sensitivity to others
• Superb attention to detail
• Strong customer service orientation providing excellent customer service to internal and external partners
• Excellent organizational, time management, and follow-through skills
• Ability to coordinate and prioritize multiple tasks
• Exercise independent judgment, think critically and strategically, collaborate with others, and follow through to execute projects and program requirements
• Must be comfortable working with and learning new technology and systems
• Ability to perform strenuous labor
• High School diploma or equivalent required and equivalent work-related experience

Nice To Haves

• Warehousing experience and/or stand-up/sit-down forklift experience preferred
• Food warehousing experience a plus
• Experience working with volunteers is a plus
• Forklift experience preferred
• Bilingual in English and Spanish preferred

Responsibilities

• Primary liaison for volunteers that are working on the Partner Dock, responsible for training and ensuring a positive experience for all volunteers
• Manages outbound products from the Fresh Food Center (FFC) and keeps records of weight of product taken by partners
• Ensures safety of outbound products going to partners
• Checks for compliance with partner vehicles to maintain food safety standards
• Works closely with Partner Dock Lead to make sure all policies and procedures are being adhered to by both volunteers and partners
• Ensure volunteers are complying with Partner Dock, FFC, sanitation, and Frozen/Cooler pre-picked cart procedures
• Responsible for maintaining daily cleaning on both Partner Dock and within parts of the FFC area of the warehouse
• Provides backup for other material handlers on the Partner Dock
• Maintain American Institute of Baking (AIB) compliance and warehouse sanitation
• Will operate some machinery such as forklifts (standing/sit-down) as well as electric pallet jacks (riding and walk behind) to perform several of the above listed functions

Benefits

• Generous Paid Time Off: Flexible paid time off, including 10 paid holidays, sick leave, and opportunities for paid volunteer time.
• Robust Retirement Plan: A 401(k) retirement plan with a 4.5% employer match, plus additional matching based on tenure for a total potential match of up to 8.5%, to support your long-term financial security.
• Comprehensive Health Coverage: Competitive health, dental, vision, and life insurance plans to support your meet your and your family’s needs.
• Medical and Parental Leave: Leave time is offered through the Colorado-funded FAMLI (Family and Medical Leave Insurance) Program.
• Bilingual Incentive: A monthly incentive for certified bilingual staff, recognizing and rewarding your valuable language skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees