Partner Development Manager

Syringa Networks LLC•West Valley, MT

About The Position

We are looking for an energetic and results-oriented Partner Development Manager to join our team, focused on Agent and Alliance (Reseller) partners within the telecommunications ecosystem. As a key contributor to Syringa’s channel program, this role is responsible for recruiting, developing, and growing partner relationships that drive measurable revenue and market expansion. The ideal candidate has a strong understanding of the telecom channel, communicates effectively across partners and internal teams, and demonstrates a consistent track record of building partner-driven revenue. At Syringa Networks, we value ideal team players—individuals who are humble, driven to contribute, and skilled at working well with others. The Partner Development Manager owns partner development and growth, working in tandem with an Internal Channel Account Manager (ICAM), who owns deal execution and closing.

Requirements

Bachelor's degree or Equivalent industry experience
Proven experience in ISP sales, with a focus on aggregator partnerships.
Strong negotiation and contract management skills.
Excellent communication and interpersonal skills.
Analytical mindset with the ability to interpret market trends and data.
Self-motivated and able to work independently as well as part of a team.

Responsibilities

Partner Development Management: Prospect, recruit, and develop Agent and Alliance partners within Syringa’s channel ecosystem
Build and maintain strong partner relationships through consistent engagement and business planning
Establish partner-specific growth plans aligned to revenue targets and tier expectations
Collaborate with Marketing, Sales, and Technology Services Distributors (TSDs) to strategically leverage MDF for partner and end-customer-facing activities
Manage the Agent and Alliance partner programs by establishing KPIs that measure revenue performance, partner engagement, and business development outcomes
Partner cross-functionally with Sales Desk, CX, Marketing, Innovation, and Operations to support consistent partner and customer experiences
Channel Revenue Growth: Achieve and exceed channel revenue targets through effective partner engagement and development
Drive pipeline creation by enabling partners with clear positioning, training, and business development strategies
Identify growth signals within the partner base and translate them into actionable opportunities
Work closely with the Internal Channel Account Manager (ICAM) to ensure partner-sourced opportunities progress through the sales lifecycle
Support execution of sales and marketing playbooks targeting alliance partners, agents, and end customers across commercial and public sector segments
Partner Performance and Inspection: Conduct regular QBRs and pipeline reviews with partners focused on revenue, conversion, and opportunity development
Track and analyze partner performance against defined KPIs and growth plans
Maintain CRM discipline for partner engagement, activity tracking, and development planning
Provide visibility into partner health, pipeline trends, and areas for improvement
Market Analysis: Stay informed about industry trends, competitor activities, and market dynamics related to wholesale partnerships.
Analyze market data to identify opportunities for expansion and growth within the wholesale space.
Syringa Services Knowledge: Develop a deep understanding of Syringa services as a supplier and partner to effectively communicate the value of the Syringa’s Partner Programs to the channel ecosystem.
Train and enable partners on Syringa’s offerings, promotions, differentiation, and channel processes
Reinforce adherence to Rules of Engagement (ROE) and channel program standards
Contract Management: Support partner contract discussions and subsequent onboarding processes for partners coordinating with leadership, legal, and finance
Ensure partner agreements align with Syringa’s policies and program structure
Cross Functional Coordination and Collaboration: Act as a liaison between partners and internal teams to resolve challenges and remove friction from the partner experience, including coordination on issues such as channel conflicts and commission inquiries: Collaborate with CX to address service-related issues, ensuring a consistent customer experience and maintaining partner trust: Coordinate with Channel Manager, Operations, and Service Assurance to ensure partner and customer expectations are met throughout the end customer lifecycle
Partner with Marketing to support channel-centric content, campaigns, and events aligned to the Channel GTM strategy